Service Details - Revision history

Anw: Added details to screen for UDF and Photos against services, products and activities

2024-08-06T10:05:09Z

Added details to screen for UDF and Photos against services, products and activities

← Older revision		Revision as of 12:05, 6 August 2024
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	You can remove an item from the service by clicking the '''Delete''' button.		You can remove an item from the service by clicking the '''Delete''' button.

			There are several tabs on this pop-up, as follows:
			* ''Details'' - this tab shows immediately and is described above.
			* ''Info UDF'' - this tab shows for completed services, and shows any user-defined form entered against the service info.

			[[File:EPOD-ServiceDetails2-InfoUDF.PNG\|400px\|border]]
			* ''Diagnosis UDF'' - this tab shows for completed services, and shows any user-defined form entered when completing the service.

			[[File:EPOD-ServiceDetails2-DiagnosisUDF.PNG\|400px\|border]]
			* ''Prework UDF'' - this tab shows for completed services, and shows any user-defined form entered before starting the service.

			[[File:EPOD-ServiceDetails2-PreWorkUDF.PNG\|400px\|border]]
			* ''Postwork UDF'' - this tab shows for completed services, and shows any user-defined form entered after completing the service.

			[[File:EPOD-ServiceDetails2-PostWorkUDF.PNG\|400px\|border]]
			* ''Photos'' - this tab shows for completed services, and shows any phots captured against the service.

			[[File:EPOD-ServiceDetails2-Photo.PNG\|400px\|border]]


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	You can delete parts by clicking the '''Delete''' button against the line - the screen will ask you to confirm before the part is deleted.		You can delete parts by clicking the '''Delete''' button against the line - the screen will ask you to confirm before the part is deleted.

	[[File:EPOD-ServiceDetails3.PNG\|border]]		[[File:EPOD-ServiceDetails3.PNG\|400px\|border]]
	<br />''Edit Service Parts Pop-up''<br />		<br />''Edit Service Parts Pop-up''<br />

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	When changes are complete, you can click '''Save''' to save the changes, or '''Close''' to close the pop-up without saving.		When changes are complete, you can click '''Save''' to save the changes, or '''Close''' to close the pop-up without saving.


			For completed service products, the screen will show a tab for any user-defined forms entered against the product. Note that this is available only for a Fleet Management (Tyre) system.

			[[File:EPOD-ServiceDetails3-ProductUDF.PNG\|400px\|border]]


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	You can delete an activity by clicking the '''Delete''' button against the line - the screen will ask you to confirm before the activity is deleted.		You can delete an activity by clicking the '''Delete''' button against the line - the screen will ask you to confirm before the activity is deleted.

	[[File:EPOD-ServiceDetails5.PNG\|border]]		[[File:EPOD-ServiceDetails5.PNG\|400px\|border]]
	<br />''Edit Service Activities Pop-up''<br />		<br />''Edit Service Activities Pop-up''<br />

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	When changes are complete, you can click '''Save''' to save the changes, or '''Close''' to close the pop-up without saving.		When changes are complete, you can click '''Save''' to save the changes, or '''Close''' to close the pop-up without saving.


			For completed service activities, the screen will show a tab for any user-defined forms entered against the activity. Note that this is available only for a Fleet Management (Tyre) system.

			[[File:EPOD-ServiceDetails5-ActivityUDF.PNG\|400px\|border]]


	[[Category:UG 291094 EPOD Admin User Guide\|200_300_100]]		[[Category:UG 291094 EPOD Admin User Guide\|200_300_100]]

Anw: Text replacement - "1000px" to "900px"

2020-03-04T11:29:14Z

Text replacement - "1000px" to "900px"

← Older revision		Revision as of 13:29, 4 March 2020
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	The screen displays the service details of the job in a table below:		The screen displays the service details of the job in a table below:

	[[File:EPOD-ServiceDetails.PNG\|~~1000px~~\|border]]		[[File:EPOD-ServiceDetails.PNG\|900px\|border]]
	<br />''Service Details''<br />		<br />''Service Details''<br />

Anw: Passive voice

2019-04-03T10:17:23Z

Passive voice

Show changes

Anw: Picture resolution

2017-11-29T08:28:04Z

Picture resolution

← Older revision		Revision as of 10:28, 29 November 2017
Line 4:		Line 4:
	The screen will display the service details of the job in a table below:		The screen will display the service details of the job in a table below:

	[[File:EPOD-ServiceDetails.PNG\|~~600px~~\|border]]		[[File:EPOD-ServiceDetails.PNG\|1000px\|border]]
	<br />''Service Details''<br />		<br />''Service Details''<br />

Anw: Updated from Admin v3.3.0.1

2016-07-14T08:10:23Z

Updated from Admin v3.3.0.1

@@ Line 1: / Line 1: @@
 This screen can be called only from the Job and Service screens, for enquiry, editing or adding new services.
-For adding new services, no Job ID will be passed.
+The screen will display the service details of the job in a table below:
 [[File:EPOD-ServiceDetails.PNG|600px|border]]
 Depending on the status of the line, the line will be RAG coloured:
@@ Line 16: / Line 13: @@
 * Cancelled - Red.
-Under this grid, any details entered by the users will be displayed, grouped into sections. The sections are:
+Under this table, any details entered by the users will be displayed, grouped into sections. The sections are:
 * Products
 None of the details in these sections are editable.
-Each section will be displayed only if the relevant section is required in the PDA service configuration (set against the site).
+[[File:EPOD-ServiceDetails5.PNG|border]]
-The Product section will display a ''Products'' link to allow the users to display the products. This will call the [[Service Products Used]] screen.
+These details can be edited by clicking the '''Edit''' button. When changes are complete, click '''Save''' to save the changes, or '''Close''' to close the pop-up.
-The Job can be assigned to or deassigned from a load from here, by changing the Load ID against the Job. Note: Only service jobs with a customer with (at least) a post code can be assigned, and only to Loads that are not in progress.
+A new Activity can be added to the service item by clicking on the '''New Activity''' button provided.
-The grid details can be changed, by using the '''Select''' button, then the '''Edit''' button. An '''Update''' button is provided to save the changes.
+[[File:EPOD-ServiceDetails6.PNG|border]]
-If the screen is not passed a Job ID, the screed will allow entry of a new service. A '''Create''' button is provided to save the data.
+All details can be entered except the Service ID.
-The job will be created with a status of "Pending"
+When changes are complete, click '''Save''' to save the changes, or '''Close''' to close the pop-up.
 [[Category:UG 291094 EPOD Admin User Guide|200_300_100]]

Anw at 14:18, 7 September 2011

2011-09-07T14:18:16Z

← Older revision		Revision as of 16:18, 7 September 2011
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	Each section will be displayed only if the relevant section is required in the PDA service configuration (set against the site).		Each section will be displayed only if the relevant section is required in the PDA service configuration (set against the site).

	The Product section will display a ''Products'' link to allow the users to display the products. This will call the [[Service Products]] screen.		The Product section will display a ''Products'' link to allow the users to display the products. This will call the [[Service Products Used]] screen.

Anw: Created page with "This screen can be called only from the Job and Service screens, for enquiry, editing or adding new services. For enquiry and editing, the screen will always be passed a Job ID ..."

2011-09-07T14:16:47Z

Created page with "This screen can be called only from the Job and Service screens, for enquiry, editing or adding new services. For enquiry and editing, the screen will always be passed a Job ID ..."

New page

This screen can be called only from the Job and Service screens, for enquiry, editing or adding new services.

For enquiry and editing, the screen will always be passed a Job ID to select data.

For adding new services, no Job ID will be passed.

The screen will display the details of the job in a grid below:

[[File:EPOD-ServiceDetails.PNG|600px|border]]

Depending on the status of the line, the line will be RAG coloured:

* Pending - No colour
* Complete - Green
* Cancelled - Red.

Under this grid, any details entered by the users will be displayed, grouped into sections. The sections are:

* Details
* Prework
* Postwork
* MC Ref
* Diagnosis
* Products

None of the details in these sections are editable.

Each section will be displayed only if the relevant section is required in the PDA service configuration (set against the site).

The Product section will display a ''Products'' link to allow the users to display the products. This will call the [[Service Products]] screen.

The Job can be assigned to or deassigned from a load from here, by changing the Load ID against the Job. Note: Only service jobs with a customer with (at least) a post code can be assigned, and only to Loads that are not in progress.

The grid details can be changed, by using the '''Select''' button, then the '''Edit''' button. An '''Update''' button is provided to save the changes.

If the screen is not passed a Job ID, the screed will allow entry of a new service. A '''Create''' button is provided to save the data.

The job will be created with a status of "Pending"

[[Category:UG 291094 EPOD Admin User Guide|200_300_100]]