PDA Service: Difference between revisions

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* Post-work
* Post-work


The '''OK''' button will take you to the next tab, until all have been displayed.
The '''OK''' button will take you to the next tab, until all have been displayed. If there are no more tabs it will attempt to complete the job, performing validation based on the current configuration.


The '''Cancel''' button will return you to the Job List.
The '''Cancel''' button will return you to the Job List.
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<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Overview Tab ===
=== Overview Tab ===
This tab will display the Fault Reported. This comes from the Job instruction.
This tab will display the Fault Reported. This comes from the Job instruction. This tab is always displayed.


[[Image:PDA-Service1.PNG]]
[[Image:PDA-Service1.PNG]]
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<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Activities Tab ===
=== Activities Tab ===
This tab allows you to add activities to the selected job from a list of possible activities.
This tab allows you to specify activities completed during the service.  


[[Image:PDA-Service1.PNG]]
[[Image:PDA-Service10.PNG]]


Once the activities are added, click '''OK''' or click the next tab.
Once the activities are added, click '''OK''' or click the next tab.
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=== Pre-work Checks Tab ===
=== Pre-work Checks Tab ===
This tab prompts you to check for existing Interior, Exterior or Electrical defects.
This tab displays the pre-work checks that are required before performing a service. These must be checked before you will be allowed to continue. You can enter details in the text field if additional information needs to be recorded.


[[Image:PDA-Service2.PNG]]
[[Image:PDA-Service2.PNG]]
Each check box must be checked, whilst text entry is optional.


Once the checks are complete and all defects are entered, click '''OK''' or click the next tab to move on.
Once the checks are complete and all defects are entered, click '''OK''' or click the next tab to move on.


<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Info Tab ===
=== Info Tab ===
This tab will prompt the user for information on the job.
This tab will prompt you for information on the job.


[[Image:PDA-Service3.PNG]]
[[Image:PDA-Service3.PNG]]
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*Mileage – Numeric Only.
*Mileage – Numeric Only.


Each entry is optional.
Each entry is optional - no data needs to be entered for any of the items.


Click '''OK''' or the next tab to move on.
Click '''OK''' or the next tab to move on.


<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Installed Products Tab ===
=== Installed Products Tab ===
This tab allows you to identify the  products used on the service.
This tab allows you to specify products that were used as part of the installation.  
 
[[Image:PDA-Service4.PNG]]
 
{{Warning|
The products are entered through a drop-down selection of all products.
 
The tab will prompt for a quantity, which defaults to 1.
 
The line can be saved using the '''Add''' button.
 
Selecting a line will display the details in the frame above.
 
At this point, the record can be modified and saved using the '''Add''' button.


The '''Remove''' button should remove the product selected.
[[Image:PDA-Service4a.PNG]]
[[Image:PDA-Service4b.PNG]]


{{Note}} It is not required that you enter any products at all on this screen.
To install a product you must select the product from the list of items and click the '''Add''' button. If the same product is added more than once the quantity field will be updated to reflect this. Products can be removed from this list by selecting the item from the list or from the table and clicking the '''Remove''' button.
}}


Click '''OK''' or the next tab to move on.
Click '''OK''' or the next tab to move on.


<!-- NEW PAGE -->
<!-- NEW PAGE -->
=== Removed Products Tab ===
=== Removed Products Tab ===
This tab allows you to identify the products removed during the service.
This tab allows you to specify the products that have been removed as part of the service.  


[[Image:PDA-Service5.PNG]]
[[Image:PDA-Service5.PNG]]


{{Warning|
This tab functions in a similar way to the installed products tab, but you may enter a value in the product field instead of selecting from a list. This is to allow for the removal of products that are no long stocked as part of the service.
This screen is similar to the previous screen, but the Product is not a drop-down selection but free-text entry.  
 
In all other ways, this screen works like the Products Used tab.
}}


{{Note}} It is not required that you enter any products at all on this screen.
{{Note}} It is not required that you enter any products at all on this screen.
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<!-- NEW PAGE -->
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=== MC Ref ===
=== MC Ref ===
This tab prompts you to enter the MC Reference fields.
This tab prompts you to enter the MC Reference fields.
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<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Post-work Checks Tab ===
=== Post-work Checks Tab ===
This is identical in form and function to the Pre-work Checks Tab.
This tab allows you to confirm the post work checks have been completed.  


[[Image:PDA-Service7.PNG]]
[[Image:PDA-Service7.PNG]]
These fields are required and must be checked for the user to continue. As with pre-work checks the user can add additional information in the text fields.


Click '''OK''' or the next tab to move on.
Click '''OK''' or the next tab to move on.


<!-- NEW PAGE -->  
<!-- NEW PAGE -->  
=== Diagnosis ===
=== Diagnosis ===
This tab allows you to enter problem diagnosis information.
This tab allows you to enter problem diagnosis information.
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[[Image:PDA-Service8.PNG]]
[[Image:PDA-Service8.PNG]]


You will be prompted to enter a Diagnosis narrative, and confirm the damage type through a check-box entry.
You will be prompted to to specify the results of the service and any relating details that are required.


All fields are optional entry.
All fields are optional entry.
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=== Completion ===
=== Completion ===


Revision as of 10:38, 6 October 2011

The Service process is an entirely configurable process.

The device will receive a configuration file as to what tabs to display in this process and therefore what entry and validation is required.

The tabs are as follows:

  • Overview – Always displayed
  • Activities
  • Pre-work
  • Info
  • MC Refs
  • Installed Products
  • Returned Products
  • Diagnosis
  • Post-work

The OK button will take you to the next tab, until all have been displayed. If there are no more tabs it will attempt to complete the job, performing validation based on the current configuration.

The Cancel button will return you to the Job List.


Overview Tab

This tab will display the Fault Reported. This comes from the Job instruction. This tab is always displayed.

PDA-Service1.PNG

Click OK or the next tab to move on.

Activities Tab

This tab allows you to specify activities completed during the service.

PDA-Service10.PNG

Once the activities are added, click OK or click the next tab.

Pre-work Checks Tab

This tab displays the pre-work checks that are required before performing a service. These must be checked before you will be allowed to continue. You can enter details in the text field if additional information needs to be recorded.

PDA-Service2.PNG

Once the checks are complete and all defects are entered, click OK or click the next tab to move on.

Info Tab

This tab will prompt you for information on the job.

PDA-Service3.PNG

The following information is prompted for:

  • Unit Type – Drop-down selection of Tractor/Trailer/Van/Car
  • Reg ID – Numeric Only
  • VIN No – Numeric Only
  • Mileage – Numeric Only.

Each entry is optional - no data needs to be entered for any of the items.

Click OK or the next tab to move on.

Installed Products Tab

This tab allows you to specify products that were used as part of the installation.

PDA-Service4a.PNG PDA-Service4b.PNG

To install a product you must select the product from the list of items and click the Add button. If the same product is added more than once the quantity field will be updated to reflect this. Products can be removed from this list by selecting the item from the list or from the table and clicking the Remove button.

Click OK or the next tab to move on.

Removed Products Tab

This tab allows you to specify the products that have been removed as part of the service.

PDA-Service5.PNG

This tab functions in a similar way to the installed products tab, but you may enter a value in the product field instead of selecting from a list. This is to allow for the removal of products that are no long stocked as part of the service.

Note Note: It is not required that you enter any products at all on this screen.

Click OK or the next tab to move on.

MC Ref

This tab prompts you to enter the MC Reference fields.

PDA-Service6.PNG

All fields are optional.

MC Ref fields are numeric only.

MC Narrative is free text entry.

Click OK or the next tab to move on.

Post-work Checks Tab

This tab allows you to confirm the post work checks have been completed.

PDA-Service7.PNG

These fields are required and must be checked for the user to continue. As with pre-work checks the user can add additional information in the text fields.

Click OK or the next tab to move on.

Diagnosis

This tab allows you to enter problem diagnosis information.

PDA-Service8.PNG

You will be prompted to to specify the results of the service and any relating details that are required.

All fields are optional entry.

Click OK or the next tab to move on.

Completion

Once all required information has been entered, clicking the OK button takes requires you (the Engineer) to sign for the completed job.

PDA-Service9.PNG

Once you have entered this, click the OK button. You will be asked to confirm that the job is complete. If you Cancel here, you will be returned to the Engineer Signature prompt. If you click OK, you will be taken to the Job Confirmation screen.

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