Device Installation

Windows Mobile Devices

Initial Device Setup

If CoPilot is to be installed, you will need to install the MicroSD card into the device - follow the device-specific instructions on installing an SD card.

• Turn on the device.
• Set up the touch screen.
• Set the Region, Date and Time.
• Skip Encryption and Email set up.

Copilot Installation

If CoPilot is to be installed, you will need:

• A MicroSD Card with CoPilot installed on it.
• A Product Key (From ALK)
• An Activation Email and Password (for the client)

Note: Always choose to install CoPilot on the SD Card.

The CoPilot installation should begin immediately after completing the initial device setup - follow the instructions on the device.

• Start CoPilot.
• Choose the default Language (UK English).
• Choose the default Voice (Emily).
• Enter the Product Key.
• Register for CoPilot Live with the client's email and password. You should not choose to be updated by Email.
• Choose the registered map packs (usually UK/N. Ireland).
• Choose Imperial Unit of Measure
• Accept the License agreement
• Skip the Quick Start Help
• Accept the device warning

Print out the CoPilot registration key and include this in the device's box.

Application Installation

The created CAB files for the application are as follows:

1. 1.NETCFv35.wm.armv4i.cab
2. 2.NETCFv35.Messages.EN.wm.cab
3. 3.sqlce.ppc.wce.arm4i.CAB
4. 4.sqlce.repl.ppc.wce5.armv4i.CAB
5. 5.sqlce.dev.ENU.ppc.wce5.armv4i.CAB
6. 6.EPODClientInstallerComplete.CAB

You must have a PC or Server with ActiveSync v4.5+ or Windows Mobile Device Center installed. Note that this must allow the device to connect to the Internet.

Connect the device via the supplied cable. On the PC:

• When ActiveSync pops up on the PC, choose to not make a partnership by clicking Cancel.
• Click the Explore button.
• When Windows Explorer pops up, double-click My Windows Mobile-Based Device.
• Double-click Program Files
• Copy all the CAB files listed above to this directory.

You can now disconnect from the PC.

On the device:

• From the Start menu (the Windows icon), select File Explorer.
• Click Program Files or My Device.
• Click on each of the CAB files in sequence. Note: If prompted, always choose to install these applications on the device.

Note: If a particular CAB file says that there is already a later version on the device, you can skip the installation of that CAB file.

When completed, the application is installed, and can be found on the Start menu or the Programs screen.

Device Configuration

HTC Touch 2

• Set the clock and regionality through Settings. Note: Region should be set to United Kingdom, which is not automatically set during start-up - it defaults to United States. If this is changed, you must then re-start the device.
• Set up GPRS (consult your provider for set-up information) if the device has a SIM card attached.
• Ensure that the network connectivity is always on.
• Set up desktop item on programs page (Remove YouTube, add EPOD in its place, top left).

Motorola ES400

• Set the clock and regionality through Settings. Note: Region should be set to United Kingdom, which is not automatically set during start-up - it defaults to United States.
• Set up GPRS (consult your provider for set-up information) if the device has a SIM card attached.
• Ensure that the network connectivity is always on. This can be accomplished through clicking the top bar, then clicking the Battery Icon, and choosing profile Top Performance. Click OK when done, then the top bar again to remove the quick menu.
• Set up Barcode Scanning, through Settings/System/DataWedge, as follows:
  • On Basic Configuration:
    • Ensure KeyStroke Output options 1 and 2 are set.
    • Ensure Basic Format options 1, 4 and 7 are set.
  • On Advanced Configuration, ensure Settings option 4 is set.
  • Click Running to start the Datawedge application.
• Set up My Apps and Dock Bar from the Home screen, as follows:
  • Click My Apps
  • Click Edit
  • Click View
  • Click the arrow next to Favourites
  • Select the Apps to show as favourites. Recommended is:
    • ActiveSync
    • Calculator
    • Contacts
    • CoPilot
    • File Explorer
    • Notes
    • Phone
    • Search Phone
    • Text
    • EPODClient
  • Click Save
  • Click Back
  • Click Dock
  • Change the 4 quick apps on the dock. Recommended is:
    • EPODClient
    • CoPilot
    • Calculator
    • Internet Explorer
  • Click OK
• Reboot the device at this stage - it's likely that the region change has affected the date and time settings. Upon reboot, check these and reset if necessary.
• {note} Always shut down the device once configuration is complete - as with any smart phone, leaving the device in stand-by mode for a few days without charging will deplete the battery.

EPOD Application Configuration

You will need:

• A live network connection, either through GPRS, WIFI or ActiveSync (recommended)
• A client-specific URL for the PDA to connect to.
• A Site ID
• Admin and PDA users and passwords (usually ADM/TEST and PDA/PDA).

Follow these steps:

• Start the EPOD client.
• Log on as the default ADM client and vehicle.
• When at the Configuration screen, enter the WebService URL for the client server.
• Enter the client's Site ID.
• Click OK

If everything has been set up correctly, the device will download the standing data from the server. If the PDA Client is out of date, the server will prompt for updating the client at this time - follow the instructions on screen to complete this.

SIM and GPRS Settings

In general, the SIM card should be configured with the correct settings - this should be tested with Internet Explorer after all other configuration is completed.

If there are issues, the following guide may help to fix issues.

Warning: OBS Logistics accepts no responsibility that the following information is correct. Incorrect settings may result in charges from your provider. It is strongly recommended that you contact your service provider to confirm the settings required to connect to the internet.

Motorola ES400

In order to configure a cellular Internet connection on the ES400, tap on the Start icon from the Home Screen:

Select Settings

Select Connections

Select Connections again

Tap on the option to Add a new modem connection

Note: If you have already entered details or the SIM card has created them for you, click on Manage Existing Connection, click the settings in the table shown and click Edit instead.

Enter in a name for the connection, this can be anything to identify the connection to you. From the "Select a modem" drop-down menu, select "Cellular Line (GPRS)"

Tap Next. Enter in the Access Point Name (APN) for your mobile operator:

• Vodafone - internet
• Orange - orangeinternet
• O2 - mobile.o2.co.uk
• T-Mobile - general.t-mobile.uk
• Three - three.co.uk

Tap Next. Enter in the username and password for your mobile operator:

• Vodafone - "web" for both
• Orange - leave blank
• T-Mobile - leave blank
• O2 - "web" for both
• Three - leave blank

Leave the Domain field blank unless specifically instructed by your operator.

Tap Finish.

Android Devices

• Ensure GPS is enabled for all location checks.
• Ensure the device is registered to a Google account, either for the specific customer account or a generic account for that customer generated and registered by OBS e.g. [email protected]. If an account is created, note the password, set the recovery email to [email protected] and the security question to "Managers name at first job", answer as "Dave Renshaw".
• Do not configure any other device-specific or cloud accounts.
• Ensure where possible that apps are installed through the Google Play application link (currently this is the generic CALIDUS ePOD app, but there may be customer-specific app releases in the future i.e. CALIDUS ePOD for CustomerName).
• Download all device software updates.

Optional:

• Ensure Wifi is enabled, but not linking to unknown sources.

Installing the CALIDUS App

If the new version is released through the Google Play market, the update should be available to download through that application within a few hours of being published.

Alternatively, installations could be being performed in other ways:

• Through MDM software
• Through side-loading

MDM

Send the APK file (in P:\EPOD\_Development\ePOD Release to Google Play\Distro) to the MDM company administering the devices for that client - they will handle the installation and distribution of the app.

Side-Loading

Side-loading is the action of installing applications without using the official Google Play market.

Note: Check Settings/Security/Unknown Sources to allow side-loading on the device.

There are several methods: Email

• Email the APK to the email address of the user of the device.
• Download the application from the mail application.
• Click on the downloaded APK file (from the status bar or the Downloads app.

Bluetooth

• Enable Bluetooth on the device.
• Pair with the PC or other device that has access to the APK.
• Share the file via Bluetooth, using a File Explorer app.

SD Card

• Place the APK file on an SD card compatible with the device.
• Put the SD card in the device.
• Install the APK file from a File Explorer app.

File Copying through a PC/Mac

• Connect the device to a PC or Mac using the supplied USB.
• Enable USB sharing on the device.
• The device should automatically connect - if not, ensure you install any required USB device drivers. For example, for Samsung, you may need to install Samsung Kies - download from the internet.
• Copy the APK to the mounted internal or external SD card of the device, when mounted.
• Install the APK file from a File Explorer app.

Android Debug Bridge (ADB)

• Connect the device to a PC or Mac using the supplied USB.
• Enable USB sharing on the device.
• The device should automatically connect - if not, ensure you install any required USB device drivers. For example, for Samsung, you may need to install Samsung Kies - download from the internet.
• When started, install the apk through adb command line from the directory containing the APK, with the following command:

{Android SDK}\platform-tools\adb.exe install "CALIDUS ePOD.apk"

• Note that this installation can take some time to complete.

Configuring the CALIDUS App

• On start-up of the application, you will be requested to do some set-up. Choose Yes.
• The device will request whether the settings should be set through a QR barcode scan or manual entry. If Barcode is pressed, scan the provided CALIDUS ePOD Settings QR barcode. If Manual is pressed, set up via the Configuration screen as below:
  • Enter the Site of the installed user system.
  • Language does not currently change anything.
  • Style is the customer's choice, Default is OBS standard.
  • Enter the Webservice - this will be the URL of the installed user system. For test purposes, this is usually one of:
    • http://www.calidus-web.com:9093/epod_dev
    • http://www.calidus-web.com:9093/epod_test
    • http://www.calidus-web.com:9091/epod_uat
    • http://www.calidus-web.com:9091/epod_trial
    • http://www.calidus-web.com:9091/epod_demo
  • Additional settings regarding Vibration and Alerts can be set a required.
  • All other settings should default to reasonable values.
  • Exit with the Back button on the device.
• Clear the confirmation pop-up with the Back button on the device.

CoPilot Truck installation

• Side-Load the CoPilot Truck application - see instructions for Side-loading above.
• Start the application and register for CoPilot Live using the customer Gmail address used when setting up the device.
• Download the required maps.

SureLock installation

• Install SureLock from the Google Play store. Note: There is a specific SureLock application for Samsung devices, so choose the correct one.
• Select SureLock from the App List.
• Follow the instructions to start SureLock.
• Press the screen 5 times in quick succession, then enter '0000' as the password.
• Select Import/Export Settings
• Choose Import from File
• Enter the web address of the settings file for this installation.
• Click Done or the Back button twice.

Device-Specific Configurations

The following sections show options that should be enabled for each specific device.

Samsung Galaxy Note

• Ensure that the time-out on the capacitive action buttons is set to the longest, or no time-out.
• Ensure that the Camera is set to Lowest Resolution and Highest Compression/Lowest Quality.
  • Run the camera app.
  • Select the 'Settings button' bottom left hand corner.
  • Select Edit Shortcuts.
  • Add Image quality and Resolution to the top bar by dragging the icons.
  • Exit out of Shortcuts.
  • Click the Image Quality Icon and change to 'Normal'.
  • Click the resolution icon and change to '800x480'.

Samsung Galaxy Mega

• No DropBox or Samsung account.
• All Samsung features left as default
• SBeam and NFC turned off when started.
• Settings:
  • Display:
    • Screen timeout: 1 or 2 minutes
    • Touch Key Light Duration: 6 seconds or Always On.
• Camera:
  • Change Image Resolution down to 3.2Mp or less.