Damages - Revision history

Anw: Added details of MCS Scanning changes

2025-09-16T10:38:43Z

Added details of MCS Scanning changes

← Older revision		Revision as of 12:38, 16 September 2025
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	Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.		Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.

			{{Note}} If you are using MCS Location Scanning, and the location is the device will prompt for the quarantine location at this depot, matching the product type of the item. The user will be shown the name of the location, and prompted to confirm. The user can scan or enter the location ID or any check digits associated to that location.


	Once an item (package or pallet) has been marked as an exception, the item will be updated in the transport system (either immediately through the Damages menu option, or when the receipt or despatch is confirmed).		Once an item (package or pallet) has been marked as an exception, the item will be updated in the transport system (either immediately through the Damages menu option, or when the receipt or despatch is confirmed).

Anw: v2.00.03.010 - Added more information regarding the consequences of damaging an item.

2020-01-30T13:48:11Z

v2.00.03.010 - Added more information regarding the consequences of damaging an item.

← Older revision		Revision as of 15:48, 30 January 2020
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	If this is through the Despatch option, this item will be taken off this trip, for despatch ''and'' for receipt at the next location. This package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If these items require re-delivery, they must be re-booked on a new order. If the reason code begins with "Damaged" or the system is configured to consider all exceptions as damages, this reason code will be passed to these items, otherwise they will simply be classed as missing items.		If this is through the Despatch option, this item will be taken off this trip, for despatch ''and'' for receipt at the next location. This package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If these items require re-delivery, they must be re-booked on a new order. If the reason code begins with "Damaged" or the system is configured to consider all exceptions as damages, this reason code will be passed to these items, otherwise they will simply be classed as missing items.

			If this is through the Receipt option, any LATE action reason codes or the FNR reason code will ''not'' automatically unplan the items.

Anw: Minor correction

2020-01-30T11:09:15Z

Minor correction

← Older revision		Revision as of 13:09, 30 January 2020
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	If this is through the Damages option, ''no matter what reason code is selected'', this item will be taken off this trip and this package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If this item requires re-delivery, the item must be re-booked on a new order.		If this is through the Damages option, ''no matter what reason code is selected'', this item will be taken off this trip and this package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If this item requires re-delivery, the item must be re-booked on a new order.

	If this is through the Despatch option, this item will be taken off this trip, for despatch ''and'' for receipt at the next location~~, if MCS enabled~~. ~~If the reason code begins with "Damaged" or the system is configured to consider all exceptions as damages, this~~ package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If these items require re-delivery, they must be re-booked on a new order.		If this is through the Despatch option, this item will be taken off this trip, for despatch ''and'' for receipt at the next location. This package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If these items require re-delivery, they must be re-booked on a new order. If the reason code begins with "Damaged" or the system is configured to consider all exceptions as damages, this reason code will be passed to these items, otherwise they will simply be classed as missing items.

Anw: v2.00.03.010 - Added more information regarding the consequences of damaging an item.

2020-01-30T09:36:30Z

v2.00.03.010 - Added more information regarding the consequences of damaging an item.

← Older revision		Revision as of 11:36, 30 January 2020
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	Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.		Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.

	Once an item (package or pallet) has been marked as an exception, the item will be updated in the transport system (either immediately through the Damages menu option, or when the receipt or despatch is confirmed). ~~This~~ item will be taken off this trip and all onward trips, and will be audited with the reason code you entered against the order item. If this item requires re-delivery, the item must be re-booked on a new order.		Once an item (package or pallet) has been marked as an exception, the item will be updated in the transport system (either immediately through the Damages menu option, or when the receipt or despatch is confirmed).

			If this is through the Damages option, ''no matter what reason code is selected'', this item will be taken off this trip and this package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If this item requires re-delivery, the item must be re-booked on a new order.

			If this is through the Despatch option, this item will be taken off this trip, for despatch ''and'' for receipt at the next location, if MCS enabled. If the reason code begins with "Damaged" or the system is configured to consider all exceptions as damages, this package or packages on this pallet will be taken off all onward trips, and will be audited with the reason code you entered against the order item. If these items require re-delivery, they must be re-booked on a new order.

Anw: v2.00.03.009 - Added more information regarding the consequences of damaging an item.

2020-01-29T10:41:01Z

v2.00.03.009 - Added more information regarding the consequences of damaging an item.

← Older revision		Revision as of 12:41, 29 January 2020
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	Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.		Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.

	You can back out of ~~this~~ by clicking the '''Cancel''' button instead. If you came to this screen from another screen, you will be returned there and the item will not have been affected. If you came to this screen from the menu, you will be returned to the item scanning prompt.		Once an item (package or pallet) has been marked as an exception, the item will be updated in the transport system (either immediately through the Damages menu option, or when the receipt or despatch is confirmed). This item will be taken off this trip and all onward trips, and will be audited with the reason code you entered against the order item. If this item requires re-delivery, the item must be re-booked on a new order.


			You can back out of damaging an item by clicking the '''Cancel''' button instead. If you came to this screen from another screen, you will be returned there and the item will not have been affected. If you came to this screen from the menu, you will be returned to the item scanning prompt.


	[[Category:UG 320722 CALIDUS MCS Device User Guide\|500]]		[[Category:UG 320722 CALIDUS MCS Device User Guide\|500]]

Anw: v2.00.03.007 - updated for new version.

2019-12-06T16:40:08Z

v2.00.03.007 - updated for new version.

← Older revision		Revision as of 18:40, 6 December 2019
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	If the damages screen is accessed from the ~~Pallet Building~~, ~~Despatch or Receipt screens~~ the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc) the damaged item must be scanned to populate the Damages screen.		If the damages screen is accessed from another screen (through the damages or exceptions processes), the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc), the damaged item must be scanned or entered to populate the Damages screen.


	<gallery widths=200px heights=320px perrow=3>		<gallery widths=200px heights=320px perrow=3>
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	The damages screen contains:		The damages screen contains:
	* Item ID		* ''Item ID'' - this can be either the individual package ID or the pallet ID.
	* Item Piece Type ~~(Whether it is a Pallet~~ or ~~Loose Package)~~		* ''Item Piece Type'' - either PACKAGE for individual items or PALLET for palletised items.
	* Item Status		* ''Item Status''.
	* Item Description		* ''Item Description'' - if this is a package, any description against the package is shown here.
	* Reason ~~Code~~ drop down list		* ''Damages Reason'' - a drop-down list of reasons for marking this item as an exception.

	<gallery widths=200px heights=320px perrow=3>		<gallery widths=200px heights=320px perrow=3>
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	A reason code ~~will be selected~~ from the drop down list:		To mark an item as an exception, you must select a reason code from the drop down list:

	<gallery widths=200px heights=320px perrow=3>		<gallery widths=200px heights=320px perrow=3>
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	Once the reason code ~~is entered~~ clicking '~~Confirm~~' will ~~complete~~ the ~~damages process for~~ the item ~~in question~~.		Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.

			You can back out of this by clicking the '''Cancel''' button instead. If you came to this screen from another screen, you will be returned there and the item will not have been affected. If you came to this screen from the menu, you will be returned to the item scanning prompt.


	[[Category:UG 320722 CALIDUS MCS Device User Guide\|500]]		[[Category:UG 320722 CALIDUS MCS Device User Guide\|500]]

Anw: Categorisation of document pages

2019-07-01T08:57:18Z

Categorisation of document pages

← Older revision		Revision as of 10:57, 1 July 2019
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	Once the reason code is entered clicking 'Confirm' will complete the damages process for the item in question.		Once the reason code is entered clicking 'Confirm' will complete the damages process for the item in question.

			[[Category:UG 320722 CALIDUS MCS Device User Guide\|500]]

Anw: Created page with "If the damages screen is accessed from the Pallet Building, Despatch or Receipt screens the item is populated in the damages screen. If the Damages screen is accessed from the me..."

2017-08-25T10:02:18Z

Created page with "If the damages screen is accessed from the Pallet Building, Despatch or Receipt screens the item is populated in the damages screen. If the Damages screen is accessed from the me..."

New page

If the damages screen is accessed from the Pallet Building, Despatch or Receipt screens the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc) the damaged item must be scanned to populate the Damages screen.

<gallery widths=200px heights=320px perrow=3>
Image:MCS_Damages1.png|''Adhoc - Scan Damaged Item''
</gallery>

The damages screen contains:
* Item ID
* Item Piece Type (Whether it is a Pallet or Loose Package)
* Item Status
* Item Description
* Reason Code drop down list

<gallery widths=200px heights=320px perrow=3>
Image:MCS_Damages2.png|''Damaged Item''
</gallery>

A reason code will be selected from the drop down list:

<gallery widths=200px heights=320px perrow=3>
Image:MCS_Damages3.png|''Reason Code Selection''
</gallery>

Once the reason code is entered clicking 'Confirm' will complete the damages process for the item in question.