Damages: Difference between revisions

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If the damages screen is accessed from the Pallet Building, Despatch or Receipt screens the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc) the damaged item must be scanned to populate the Damages screen.
If the damages screen is accessed from another screen (through the damages or exceptions processes), the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc), the damaged item must be scanned or entered to populate the Damages screen.
 


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The damages screen contains:
The damages screen contains:
* Item ID
* ''Item ID'' - this can be either the individual package ID or the pallet ID.
* Item Piece Type (Whether it is a Pallet or Loose Package)
* ''Item Piece Type'' - either PACKAGE for individual items or PALLET for palletised items.
* Item Status
* ''Item Status''.
* Item Description
* ''Item Description'' - if this is a package, any description against the package is shown here.
* Reason Code drop down list
* ''Damages Reason'' - a drop-down list of reasons for marking this item as an exception.
   
   
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A reason code will be selected from the drop down list:
To mark an item as an exception, you must select a reason code from the drop down list:
   
   
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Once the reason code is entered clicking 'Confirm' will complete the damages process for the item in question.
Once you have entered the reason code, you can click '''Confirm''' to mark the item as an exception.
 
You can back out of this by clicking the '''Cancel''' button instead. If you came to this screen from another screen, you will be returned there and the item will not have been affected. If you came to this screen from the menu, you will be returned to the item scanning prompt.
 


[[Category:UG 320722 CALIDUS MCS Device User Guide|500]]
[[Category:UG 320722 CALIDUS MCS Device User Guide|500]]

Revision as of 18:40, 6 December 2019

If the damages screen is accessed from another screen (through the damages or exceptions processes), the item is populated in the damages screen. If the Damages screen is accessed from the menu (adhoc), the damaged item must be scanned or entered to populate the Damages screen.



The damages screen contains:

  • Item ID - this can be either the individual package ID or the pallet ID.
  • Item Piece Type - either PACKAGE for individual items or PALLET for palletised items.
  • Item Status.
  • Item Description - if this is a package, any description against the package is shown here.
  • Damages Reason - a drop-down list of reasons for marking this item as an exception.


To mark an item as an exception, you must select a reason code from the drop down list:


Once you have entered the reason code, you can click Confirm to mark the item as an exception.

You can back out of this by clicking the Cancel button instead. If you came to this screen from another screen, you will be returned there and the item will not have been affected. If you came to this screen from the menu, you will be returned to the item scanning prompt.