FAQ - Revision history

Anw: Added retain planning region FAQ

2025-12-02T15:45:27Z

Added retain planning region FAQ

← Older revision		Revision as of 17:45, 2 December 2025
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	* Find the location in the ''Locations'' form.		* Find the location in the ''Locations'' form.
	* Click '''Update''' - this should update your location from the planning/post region mapping.		* Click '''Update''' - this should update your location from the planning/post region mapping.
			* Click '''Save''' to save the change.

	If you want to fix the location to a particular planning region outside of the mapping, that's possible too. It’s just a checkbox against the locations.		If you want to fix the location to a particular planning region outside of the mapping, that's possible too. It’s just a checkbox against the locations.

Anw: Updated

2025-12-02T15:42:33Z

Updated

← Older revision		Revision as of 17:42, 2 December 2025
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	== How can I fix the planning region of a location? ==		== How can I update or fix the planning region of a location? ==
	It’s just a checkbox against the locations.		If you have changed your postal/planning region setup, you may need to update your locations.

			* Find the location in the ''Locations'' form.
			* Click '''Update''' - this should update your location from the planning/post region mapping.

			If you want to fix the location to a particular planning region outside of the mapping, that's possible too. It’s just a checkbox against the locations.

	* Find the location in the ''Locations'' form.		* Find the location in the ''Locations'' form.
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	* Click the ''Special'' tab.		* Click the ''Special'' tab.
	* Check the “''Retain Planning Region''” box.		* Check the “''Retain Planning Region''” box.
	* Click '''~~Update~~'''.		* Click '''Save'''.

	You can do several locations in sequence that way – the ''Special'' tab will stay focussed as you move between locations.		You can do several locations in sequence that way – the ''Special'' tab will stay focussed as you move between locations.

Anw: Added retain planning region FAQ

2025-12-02T15:02:25Z

Added retain planning region FAQ

@@ Line 1: / Line 1: @@
-TMS Frequently Asked Questions
+CTMS Frequently Asked Questions
@@ Line 180: / Line 180: @@
 If you are sure that the data is correct and want to import anyway, you can change the filename being uploaded or append and extra content column (e.g. ,1) to the end of one of the import lines - this will change the checksum and the file will then upload.
 <noinclude>
 [[Category:FAQ]]
 </noinclude>

Anw: Updated

2025-09-09T11:47:17Z

Updated

← Older revision		Revision as of 13:47, 9 September 2025
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	* [[Access Control / User Maintenance#Users and Groups]]		* [[Access Control / User Maintenance#Users and Groups]]
	* [[Access Control / User Maintenance#Adding a User to Group]]		* [[Access Control / User Maintenance#Adding a User to Group]]


			== I'm getting an import error about checksum ==
			An error along the lines of the following is displayed when you try to upload an import file:
			"A file with checksum value xxxxxx has previously been loaded."

			This is a protective part of the import process - a unique checksum is generated from the filename and content, and is compared to any previous uploads, to prevent repeated uploads of the same data, which may cause problems to import processes and duplicated data.

			If you are sure that the data is correct and want to import anyway, you can change the filename being uploaded or append and extra content column (e.g. ,1) to the end of one of the import lines - this will change the checksum and the file will then upload.

	<noinclude>		<noinclude>
	[[Category:FAQ]]		[[Category:FAQ]]
	</noinclude>		</noinclude>

Anw: Updated

2025-08-07T08:08:37Z

Updated

@@ Line 123: / Line 123: @@
 * [[Planning#Change a Driver on a Trip]]
 * [[Trip_Overview_(Waterfall)#Allocate_Resources]]
 == How do I set up a new user? ==
@@ Line 142: / Line 172: @@
 * [[Access Control / User Maintenance#Adding a User to Group]]
-<noinclude>[[Category:FAQ]]</noinclude>
+<noinclude>

Anw: Updated

2025-05-08T08:03:45Z

Updated

← Older revision		Revision as of 10:03, 8 May 2025
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	== How do I change a driver on a trip? ==		== How do I change a driver on a trip? ==
	* [[Planning#Change a Driver on a Trip]]		* [[Planning#Change a Driver on a Trip]]
			* [[Trip_Overview_(Waterfall)#Allocate_Resources]]

	== How do I set up a new user? ==		== How do I set up a new user? ==

Anw: Categorisation

2025-05-06T14:37:40Z

Categorisation

← Older revision		Revision as of 16:37, 6 May 2025
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	* [[Access Control / User Maintenance#Users and Groups]]		* [[Access Control / User Maintenance#Users and Groups]]
	* [[Access Control / User Maintenance#Adding a User to Group]]		* [[Access Control / User Maintenance#Adding a User to Group]]

			<noinclude>[[Category:FAQ]]</noinclude>

Anw: Initial Creation

2025-05-06T14:37:06Z

Initial Creation

New page

TMS Frequently Asked Questions

== How can I select what can be seen on screens? ==
* [[Layout Configuration]]

== What criteria can I use to find orders? ==
* [[New_Order#Order_Search]]

== What do the order statuses mean? ==
* [[Overview_-_Order_Import_and_Handling]]

== How can I Rebook an Order? ==
* [[New_Order#Re-booking_Orders]]
* [[Trip_Debrief#Rebook_Process]]

== How can I add additional References to an Order? ==
* [[New_Order#Add_Details_Tab]]

== How can I see the Revenue generated against an order? ==
* [[New_Order#Finance_Tab]]
* [[New_Order#Order_Search]]

== How can I see the trips on which an order is scheduled? ==
* [[New_Order#Trip_Detail_Tab]]
* [[Trip Overview (Waterfall)]]

== How do I manually create a new trip? ==
* [[Planning#Create_New_Trip]]

== How do I assign resources to a trip? ==
* [[Planning#Assign Resources]]
* [[Trip Overview (Waterfall)]]
* [[Trip Overview (Waterfall)#Allocate_Resources]]

== How do I put an order onto a trip that has already been created? ==
* [[Planning#Apply to Trip/Apply to Stop]]

== How do I check that everything is OK on a trip? ==
* [[Planning#Revalidate Trip]]

== How do I force the system to manually recalculate distances and times? ==
* [[Planning#Recalculate Distance and Time]]

== How do I set or reset a trip status? ==
* [[Overview_-_Order_Import_and_Handling]]
* [[Planning#Set Trip Status]]
* [[Trip Overview (Waterfall)#Set_Trip_Status]]

== How do I manipulate a trip? ==
* [[Planning#Manipulating a Trip]]

== How to I change the order of stops on a trip? ==
* [[Planning#Manoeuvre Stops]]
* [[Planning#Move Stop]]

== How do I merge trips together? ==
* [[Planning#Merge Trip]]

== How do I split a trip into smaller trips? ==
* [[Planning#Split Trip]]

== How do I delete a trip I don't want anymore? ==
* [[Planning#Delete Trip]]

== How do I add a stop to a trip? ==
* [[Planning#Insert Stop]]
* [[Planning#Append Stop]]

== How do I over-ride the calculated stop times? ==
* [[Planning#Over-riding Stop Times]]
* [[Planning#Wait_Times]]

== How do I remove orders from a trip? ==
* [[Planning#Removing Order(s)]]
* [[Planning#Delete Stop]]
* [[Planning#Unschedule Orders]]

== How do I change order details when the order is already on a trip? ==
* [[Planning#Change Order Details (whilst on a trip)]]
* [[Planning#Amending Order Values]]

== How do I transfer orders from 1 trip to another? ==
* [[Planning#Transfer Order(s)]]

== How do I move an unscheduled order to a new schedule? ==
* [[Planning#Move to Schedule]]
* [[Planning#Carry Forward]]

== How do I manually cross-dock an order between depots? ==
* [[Planning#Creating Trips via Crossdocks]]

== How do I Pass a Depot Trip to Another Depot or Carrier? ==
* [[Planning#Pass a Depot Trip to Another Depot or Carrier]]

== How do I change a driver on a trip? ==
* [[Planning#Change a Driver on a Trip]]

== How do I set up a new user? ==
* [[Access Control / User Maintenance#Creating a New User]]

== How do I edit a user? ==
* [[Access Control / User Maintenance#Editing a New User]]

== How do I change a user password? ==
* [[Access Control / User Maintenance#Change User Password]]

== How do I assign screens or functions to a user? ==
* [[Access Control / User Maintenance#Editing a Group]]
* [[Access Control / User Maintenance#Group Maintenance – Accessible Functionality]]
* [[Access Control / User Maintenance#Users and Groups]]
* [[Access Control / User Maintenance#Adding a User to Group]]