Message Monitoring

Messaging

• The Messaging module enables C-TMS to send outbound messages to recipients based on defined events that occur within the system
• It is possible to configure certain elements of a message to suit a particular operations needs. A list of fields such as Trailer Type, Pallet Type, Trip Cost, Volume have been defined that can be switched on or off for each message. It is also possible to configure certain parts of the text that is contained in each message.
• C-TMS also has the ability to send emails that contain file attachments such as CSV exports and PDF file results from an Oracle report.

Message Monitoring Form

• The message monitoring form allows a user to choose a date and view all the messages that have been created on that day. The user can filter the messages using one or many of the following filters; the event that created the messages, the message type, the medium by which it is being distributed, the status of the message and if required the user can also search for the event reference of the message. The user is then also able to sort the results by created time, sent time, address value and subject.
• An archive version of this form has also been created which will allow users to view archived messages.