Assist Support Guide - Revision history

Anw: /* Common Maintenance Actions */ Added patrolling edits

2026-02-27T12:17:07Z

Common Maintenance Actions: Added patrolling edits

← Older revision		Revision as of 14:17, 27 February 2026
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	* Select the Block option against the user in the users list, or go to the block special page directly and enter their username.		* Select the Block option against the user in the users list, or go to the block special page directly and enter their username.
	* From here, block sitewide, and in block details check all boxes. Then change the expiry to Infinite, and click the button to block the user.		* From here, block sitewide, and in block details check all boxes. Then change the expiry to Infinite, and click the button to block the user.

			=== Patrolling Edits ===
			Please see separate guide [[Assist - Patrolling edits]] for more details on this.

	== Support Issues ==		== Support Issues ==

Dmurphy: update to title - more descriptive

2026-02-27T11:04:14Z

update to title - more descriptive

← Older revision		Revision as of 13:04, 27 February 2026
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	== Common Queries ==		== Common Queries ==
	<pre>		<pre>
	-- Assist SQL		-- Assist SQL aimed at helping with queries

	-- Find the page ID		-- Find the page ID

Anw: Updated creating a new user account

2026-02-26T15:39:19Z

Updated creating a new user account

← Older revision		Revision as of 17:39, 26 February 2026
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	=== Creating Users/Resetting User Passwords ===		=== Creating Users/Resetting User Passwords ===
	It is ALWAYS better to create a new user on the Wiki from the Special page "Create Account". In here, you should create the user and enter the email. This will send an email to the user to reset their own password.		It is ALWAYS better to create a new user on the Wiki from the Special page "Create Account". In here, you should create the user and enter the email. This will send an email to the user to reset their own password. Details:

	However, in the event of ~~coreecting~~ a problem, this can be done from the command line:		* Go to [[Special:CreateAccount]].
			* Enter the username
			* Click the box to create a temporary password, or enter a password here.
			* '''Enter the email address.'''
			* Click '''Create Account'''.


			However, in the event of correcting a problem, this can be done from the command line:

	{InstallDrive}:\xampp\php\php.exe {InstallDrive}:\xampp\htdocs\calidus-assist\{wikiname}\maintenance\createAndPromote.php {uname} {pwd}		{InstallDrive}:\xampp\php\php.exe {InstallDrive}:\xampp\htdocs\calidus-assist\{wikiname}\maintenance\createAndPromote.php {uname} {pwd}

Anw: Added details of blocking users

2026-02-26T15:14:02Z

Added details of blocking users

← Older revision		Revision as of 17:14, 26 February 2026
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	*** Does not expire - check this instead.		*** Does not expire - check this instead.

			=== Blocking Users ===
			When users leave the organisation, we should block their access for the Assist user. You use Special pages to do this:

			* [[Special:ListUsers]] - a list of all users, where you can block a specific user using the link provided. You will be taken to the next page.
			* [[Special:Block]] - the mechanism of blocking users. You can get to it from Special pages or from the users list above.

			To block users, either:

			* Select the Block option against the user in the users list, or go to the block special page directly and enter their username.
			* From here, block sitewide, and in block details check all boxes. Then change the expiry to Infinite, and click the button to block the user.

	== Support Issues ==		== Support Issues ==

Anw: Added PDT Production Support Issues

2026-02-20T12:32:14Z

Added PDT Production Support Issues

@@ Line 511: / Line 511: @@
 {{Warning}}This file is delivered with MediaWiki. A new install will overwrite this file. If you have updated MediaWiki or installed a new version of the Timeless skin, then compare the saved skin.json file with the new one and update with any new/changed attributes.
 [[Category:Assist Guides]]
 [[Category:ASSIST]]

Anw: Minor update

2026-02-20T12:22:09Z

Minor update

@@ Line 145: / Line 145: @@
 Normal Assist users will need to be reset either by the users through 2FA, or through [[#Resetting User Passwords]].
@@ Line 360: / Line 330: @@
 == Additional Actions ==
-The following are additional actions that are required, with some sample pages.
+The following are additional actions that are required on installing a new Assist, with some sample pages.
 * MediaWiki:Pagetitle-view-mainpage - change this text to define the title of the wiki e.g. Assist - OBS Hub
@@ Line 379: / Line 349: @@
-== Other Actions ==
+== Common Maintenance Actions ==
 === Managing Revisions ===
 Sometimes, you may want to roll-back edits, or delete or hide revisions to a page, perhaps to remove dangerous content.
 This is controlled through user rights and groups - see below for more information on that.
 Using the rollback feature (for administrators and users with the "rollback" right)
@@ Line 409: / Line 405: @@
 * Use rollback for reverting a large number of consecutive bad edits, such as vandalism, by the most recent user. It's a one-click process for authorized users.
 * Use undo to revert a single edit or to manually edit the page to combine or resolve conflicts with later edits. The undo feature is available to all users.
 You can permanently flatter all history in a page using the command line.
@@ Line 418: / Line 413: @@
 * (Replace 123 with the page ID gathered from the page information).
 * Note that running this script without <code>--delete</code> will just list the count of revisions that will be removed.

Anw: Minor formatting change

2026-02-20T12:16:11Z

Minor formatting change

← Older revision		Revision as of 14:16, 20 February 2026
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	in LocalSettingsAdditional.php:		in LocalSettingsAdditional.php:
	$wgSharedDB = 'obs_assist'; # The $wgDBname for the wiki database holding the main interwiki table		$wgSharedDB = 'obs_assist'; # The $wgDBname for the wiki database holding the main interwiki table

	$wgSharedPrefix = 'obs_'; # The $wgDBprefix for the database. Defaults to the prefix of the current wiki if not specified		$wgSharedPrefix = 'obs_'; # The $wgDBprefix for the database. Defaults to the prefix of the current wiki if not specified

	$wgSharedTables = ['interwiki'];		$wgSharedTables = ['interwiki'];
	If they are not, fix the Assist file above.		If they are not, fix the Assist file above.

Anw: Added user rights and expanded Interwiki section

2026-02-20T12:14:13Z

Added user rights and expanded Interwiki section

@@ Line 383: / Line 383: @@
 === Managing Revisions ===
 Sometimes, you may want to roll-back edits, or delete or hide revisions to a page, perhaps to remove dangerous content.
@@ Line 442: / Line 445: @@
   $wgSharedTables = ['interwiki'];
 If they are not, fix the Assist file above.
 To add a new/edit an existing interwiki:
@@ Line 457: / Line 471: @@
 * Edit
 ** Click the Edit link against the interwiki and make the changes you need, then click '''Edit'''. (You may have to enter a reason).

Anw: Added details of Interwiki maintenance

2026-02-20T11:53:58Z

Added details of Interwiki maintenance

@@ Line 377: / Line 377: @@
 You can find the MediaWiki license, contributors, FOSS attributions and components here:
 * [[Special:Version]].
-</pre>
 == Other Actions ==
@@ Line 427: / Line 427: @@
 # Choose what to hide: Select the options to hide the content, usernames, or summaries.
 # Apply changes: Add a log comment and click the "Apply to selected revisions" button.
 == Support Issues ==

Anw: Updated

2025-12-17T14:55:00Z

Updated

@@ Line 367: / Line 367: @@
 * "Download as PDF" to "Print as PDF" - e.g. "Print as PDF tab in the tab bar, typically on the top of the screen".
-=== About ===
+You can use the files on this Assist as templates:
-<pre>
+* [[OBS:About]]
-''CALIDUS'' TMS System Copyright &copy; 2000-{{CURRENTYEAR}} [https://aptean.com/ Aptean]. All Rights Reserved.
+* [[OBS:General_disclaimer]]
 == MediaWiki ==