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	<id>https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?action=history&amp;feed=atom&amp;title=EST_308833_SLA_Display</id>
	<title>EST 308833 SLA Display - Revision history</title>
	<link rel="self" type="application/atom+xml" href="https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?action=history&amp;feed=atom&amp;title=EST_308833_SLA_Display"/>
	<link rel="alternate" type="text/html" href="https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;action=history"/>
	<updated>2026-07-01T20:38:19Z</updated>
	<subtitle>Revision history for this page on the wiki</subtitle>
	<generator>MediaWiki 1.39.8</generator>
	<entry>
		<id>https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1085&amp;oldid=prev</id>
		<title>Anw: Fixing catgories</title>
		<link rel="alternate" type="text/html" href="https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1085&amp;oldid=prev"/>
		<updated>2013-05-09T12:08:52Z</updated>

		<summary type="html">&lt;p&gt;Fixing catgories&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en-GB&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 14:08, 9 May 2013&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l43&quot;&gt;Line 43:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 43:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Year=2013}}&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Year=2013}}&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br/&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;br/&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[Category:ALS &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;FS&lt;/del&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;[[Category:ALS &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;EST&lt;/ins&gt;]]&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Anw</name></author>
	</entry>
	<entry>
		<id>https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1072&amp;oldid=prev</id>
		<title>Anw: v0.2 - clarification after feedback.</title>
		<link rel="alternate" type="text/html" href="https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1072&amp;oldid=prev"/>
		<updated>2013-05-09T07:42:00Z</updated>

		<summary type="html">&lt;p&gt;v0.2 - clarification after feedback.&lt;/p&gt;
&lt;table style=&quot;background-color: #fff; color: #202122;&quot; data-mw=&quot;interface&quot;&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;col class=&quot;diff-marker&quot; /&gt;
				&lt;col class=&quot;diff-content&quot; /&gt;
				&lt;tr class=&quot;diff-title&quot; lang=&quot;en-GB&quot;&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;← Older revision&lt;/td&gt;
				&lt;td colspan=&quot;2&quot; style=&quot;background-color: #fff; color: #202122; text-align: center;&quot;&gt;Revision as of 09:42, 9 May 2013&lt;/td&gt;
				&lt;/tr&gt;&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l5&quot;&gt;Line 5:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 5:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_Client_Reference=N/A&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_Client_Reference=N/A&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_Number=308833&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_Number=308833&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|The_version_of_the_document=0.&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;1&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|The_version_of_the_document=0.&lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2&lt;/ins&gt;&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Your_Name=A N Walker&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Your_Name=A N Walker&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_PO_Reference=(NOT YET PROVIDED)&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;|Supimix_PO_Reference=(NOT YET PROVIDED)&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot; id=&quot;mw-diff-left-l22&quot;&gt;Line 22:&lt;/td&gt;
&lt;td colspan=&quot;2&quot; class=&quot;diff-lineno&quot;&gt;Line 22:&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Add a new column to the grid, in the left-most position&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Add a new column to the grid, in the left-most position&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Identify the Expiry date in the new grid column according to the SLA requirements, as below:&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Identify the Expiry date in the new grid column according to the SLA requirements, as below:&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;&lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;** If greater than 3 hours before the SLA breach, display as green tick box&lt;/del&gt;&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If between &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;4 &lt;/ins&gt;hours and &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;2 hours &lt;/ins&gt;before SLA breach, display as an amber question mark in a circle&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If between &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;3 &lt;/del&gt;hours and &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;1 hour &lt;/del&gt;before SLA breach, display as an amber question mark in a circle&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;under 2 hours &lt;/ins&gt;before SLA breach, display as red triangle with an exclamation mark.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;after 1 hour &lt;/del&gt;before SLA breach, display as red triangle with an exclamation mark.&lt;/div&gt;&lt;/td&gt;&lt;td colspan=&quot;2&quot; class=&quot;diff-side-added&quot;&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the job is at status &amp;quot;Complete&amp;quot;, &amp;quot;Cancelled&amp;quot; or &amp;quot;Complete (Suspended)&amp;quot;, do not display the new icon in the column.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the job is at status &amp;quot;Complete&amp;quot;, &amp;quot;Cancelled&amp;quot; or &amp;quot;Complete (Suspended)&amp;quot;, do not display the new icon in the column.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the job has not expiry date and time, do not display the new icon in the column.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the job has not expiry date and time, do not display the new icon in the column.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;−&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the user hovers over the icon displayed, a tool-tip &lt;del style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;popup &lt;/del&gt;should be shown, displaying the Expiry date and Time in the pop-up.&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot; data-marker=&quot;+&quot;&gt;&lt;/td&gt;&lt;td style=&quot;color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** If the user hovers over the icon displayed, a tool-tip &lt;ins style=&quot;font-weight: bold; text-decoration: none;&quot;&gt;pop-up &lt;/ins&gt;should be shown, displaying the Expiry date and Time in the pop-up.&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Allow the selection of data (through the '''Find''' button) through a new Parameter &amp;quot;Hours to Breach&amp;quot;:&lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;* Allow the selection of data (through the '''Find''' button) through a new Parameter &amp;quot;Hours to Breach&amp;quot;:&lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;tr&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** The user will be allowed to enter a number of hours before breach to show jobs.  &lt;/div&gt;&lt;/td&gt;&lt;td class=&quot;diff-marker&quot;&gt;&lt;/td&gt;&lt;td style=&quot;background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;&quot;&gt;&lt;div&gt;** The user will be allowed to enter a number of hours before breach to show jobs.  &lt;/div&gt;&lt;/td&gt;&lt;/tr&gt;
&lt;/table&gt;</summary>
		<author><name>Anw</name></author>
	</entry>
	<entry>
		<id>https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1068&amp;oldid=prev</id>
		<title>Anw: v0.1 - Initial Creation</title>
		<link rel="alternate" type="text/html" href="https://calidusassist.adcservices.apteancloud.com/calidus-assist/OBS/index.php?title=EST_308833_SLA_Display&amp;diff=1068&amp;oldid=prev"/>
		<updated>2013-05-08T11:41:16Z</updated>

		<summary type="html">&lt;p&gt;v0.1 - Initial Creation&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{Template:Estimate&lt;br /&gt;
|Supimix_Client_Code=ALS&lt;br /&gt;
|Supimix_Project_Code=EPOD&lt;br /&gt;
|Supimix_Site_Code=.&lt;br /&gt;
|Supimix_Client_Reference=N/A&lt;br /&gt;
|Supimix_Number=308833&lt;br /&gt;
|The_version_of_the_document=0.1&lt;br /&gt;
|Your_Name=A N Walker&lt;br /&gt;
|Supimix_PO_Reference=(NOT YET PROVIDED)&lt;br /&gt;
|Supimix_Priority=1&lt;br /&gt;
|Date_(DD/MM/YY)=08/05/13&lt;br /&gt;
|Clients_Customer=N/A&lt;br /&gt;
|System_Version_being_changed=1.2&lt;br /&gt;
|Client_Request=Highlight jobs that are approaching out-of-date with RAG colouration&lt;br /&gt;
|OBS_Solution=The ''CALIDUS'' eSERV Admin system and database will be modified to fulfil the requirements.&lt;br /&gt;
&lt;br /&gt;
The system will be modified to store new fields Expiry Date and Expiry Time against the job.&lt;br /&gt;
&lt;br /&gt;
The Job Details screen will be amended to:&lt;br /&gt;
* Add Expiry Date and Time to the pop-up on creating a new record.&lt;br /&gt;
* Add Expiry Date and Time to the pop-up on editing an existing record.&lt;br /&gt;
* Add a new column to the grid, in the left-most position&lt;br /&gt;
* Identify the Expiry date in the new grid column according to the SLA requirements, as below:&lt;br /&gt;
** If greater than 3 hours before the SLA breach, display as green tick box&lt;br /&gt;
** If between 3 hours and 1 hour before SLA breach, display as an amber question mark in a circle&lt;br /&gt;
** If after 1 hour before SLA breach, display as red triangle with an exclamation mark.&lt;br /&gt;
** If the job is at status &amp;quot;Complete&amp;quot;, &amp;quot;Cancelled&amp;quot; or &amp;quot;Complete (Suspended)&amp;quot;, do not display the new icon in the column.&lt;br /&gt;
** If the job has not expiry date and time, do not display the new icon in the column.&lt;br /&gt;
** If the user hovers over the icon displayed, a tool-tip popup should be shown, displaying the Expiry date and Time in the pop-up.&lt;br /&gt;
* Allow the selection of data (through the '''Find''' button) through a new Parameter &amp;quot;Hours to Breach&amp;quot;:&lt;br /&gt;
** The user will be allowed to enter a number of hours before breach to show jobs. &lt;br /&gt;
** If not entered, all jobs will be shown.&lt;br /&gt;
** This parameter will only be shown if configured above.&lt;br /&gt;
&lt;br /&gt;
{{Note}} Icon assignment cannot be changed, nor can the number of hours. If this is required, further modification will need to be made to the system.&lt;br /&gt;
&lt;br /&gt;
|Requirements_Days=0&lt;br /&gt;
|Estimation_Days=0.25&lt;br /&gt;
|Functional_Specification_Days=0.25&lt;br /&gt;
|Technical_Specification_Days=0&lt;br /&gt;
|Development_Days=1.5&lt;br /&gt;
|Testing_and_Release_Days=.5&lt;br /&gt;
|Implementation_Days=0&lt;br /&gt;
|Year=2013}}&lt;br /&gt;
&lt;br /&gt;
[[Category:ALS FS]]&lt;/div&gt;</summary>
		<author><name>Anw</name></author>
	</entry>
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