Assist Help Config in Other Systems: Difference between revisions
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Revision as of 10:33, 9 May 2025
Assist Help Configuration in Other Systems
CTMS
Access to the database is required.
SELECT * FROM ADM_SYSTEM_PARAM WHERE PARAM_NAME LIKE '%ASSIST%'
Update parameter CALIDUS_ASSIST_BASE_URL:
- If set to "/calidus-assist/MTS/index.php" then uses the base URL of the system you're accessing as the start.
- You can set the whole thing with something like: "https://calidusassist.adcservices.apteancloud.com/calidus-assist/MTS/index.php"
UPDATE ADM_SYSTEM_PARAM SET VALUE = 'https://calidusassist.adcservices.apteancloud.com/calidus-assist/MTS/index.php' WHERE PARAM_NAME = 'CALIDUS_ASSIST_BASE_URL'
EPOD
Log on to the APP machine
Find the appropriate APP directory e.g. "C:\Program Files (x86)\Calidus.epod\EPOD_CTYPRD.app"
Edit the file "web.config" in Administrator mode
Find key "AssistURL" and set to the appropriate Assist system e.g.
<add key="AssistURL" value="https://calidusassist.adcservices.apteancloud.com/calidus-assist/EPOD/index.php?title=" />
Save.
CTL
Log on to the APP machine
Find the appropriate APP directory e.g. "C:\Program Files (x86)\Calidus.CTL\CTYPRD"
Edit the file "web.config" in Administrator mode
Find key "HelpDocument" and set to the appropriate Assist system e.g.
<add key="HelpDocument" value="https://calidusassist.adcservices.apteancloud.com/calidus-assist/CTL-TMS/index.php/" />
Save.