Assist Help Config in Other Systems: Difference between revisions

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Revision as of 10:33, 9 May 2025

Assist Help Configuration in Other Systems

CTMS

Access to the database is required.

SELECT * FROM ADM_SYSTEM_PARAM
WHERE PARAM_NAME LIKE '%ASSIST%'

Update parameter CALIDUS_ASSIST_BASE_URL:

UPDATE ADM_SYSTEM_PARAM
SET VALUE = 'https://calidusassist.adcservices.apteancloud.com/calidus-assist/MTS/index.php'
WHERE PARAM_NAME = 'CALIDUS_ASSIST_BASE_URL'


EPOD

Log on to the APP machine

Find the appropriate APP directory e.g. "C:\Program Files (x86)\Calidus.epod\EPOD_CTYPRD.app"

Edit the file "web.config" in Administrator mode

Find key "AssistURL" and set to the appropriate Assist system e.g.

    <add key="AssistURL" value="https://calidusassist.adcservices.apteancloud.com/calidus-assist/EPOD/index.php?title=" />

Save.


CTL

Log on to the APP machine

Find the appropriate APP directory e.g. "C:\Program Files (x86)\Calidus.CTL\CTYPRD"

Edit the file "web.config" in Administrator mode

Find key "HelpDocument" and set to the appropriate Assist system e.g.

	<add key="HelpDocument" value="https://calidusassist.adcservices.apteancloud.com/calidus-assist/CTL-TMS/index.php/" />

Save.