PATCH C-TMS 11.0 P027: Difference between revisions
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== OBS Log Number: | |||
== OBS Log Number: 346925 == | |||
{| width="100%" | {| width="100%" | ||
|- | |- | ||
|''' | |width="30%"| '''Reporter: ''' || Dave Meir | ||
|- | |- | ||
|''' | |'''Summary of Call'''|| Customer Parcel Mode - DELIVERED status | ||
|- | |- | ||
|'''Set-up and Configuration''' || No set-up/configuration required | |'''Detail of Fix''' || Set orders to DELIVERED status | ||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345698 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Matthew Tipping | |||
|- | |||
|'''Summary of Call'''|| New planning screen amendments | |||
|- | |||
|'''Detail of Fix''' || A cosmetic change has been made to the Planning screen to remove a gap between the Trip Detail tab pages and the order well block. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 343532 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Thomas | |||
|- | |||
|'''Summary of Call'''|| Implement move stop to new trip function | |||
|- | |||
|'''Detail of Fix''' || Remove move stop to new trip from trip stop right click menu as no code and confusing user. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345374 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Order Imports Issues Various | |||
|- | |||
|'''Detail of Fix''' || Various changes to customer order import. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345413 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Label print with long item descs | |||
|- | |||
|'''Detail of Fix''' || If the item decsription is over 70 characters, the label is pushed to a second page, the label is now restricted to 1 page per item | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345504 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Tidy up messaging and audit log | |||
|- | |||
|'''Detail of Fix''' || Remove debug messages from adm_log | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345568 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Setting Trip to TENDERED | |||
|- | |||
|'''Detail of Fix''' || Prevent mutating trigger | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345571 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| V_ORD possible trip | |||
|- | |||
|'''Detail of Fix''' || The external planning systems need to base their distances in the same unit of measure that CTMS has in its system parameter called GEO_DT_DISTANCE_UNITS (for example 'MILES'). | |||
The distances for the trip and its stops will be stored in this unit of measure. | |||
The database view for the possible trips for the orders will use the specified unit of measure for the total distance of the trip and the near distance. | |||
The hours percentage will be based on the stopover threshold hours for either the carrier of the trip or the system parameter TRM_DFLT_MAX_DRV_HRS_WO_STOPOVER for the cost centre of the trip. | |||
The Total Distance of the trip will be displayed in the trip planning screens in the specified unit of measure to match the distances between the stops on the trip. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345585 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Booking Status not visible in CTMS | |||
|- | |||
|'''Detail of Fix''' || Booking status added to orders screen and planning screen for configurable layout | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345586 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| V_ORD_POSS Trip rounding | |||
|- | |||
|'''Detail of Fix''' || The database view for the possible trips for an order in Customer Services has been changed to round the values to 2dp or 3dp for display purposes. The fill percentages and the hours percentage will be rounded up to 2dp. The volume on depart will be rounded up to 3dp. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345616 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Sched Engine - Trunking | |||
|- | |||
|'''Detail of Fix''' || The Home Delivery Network scheduling engine will allow orders to be assigned to an active trunk trip up to its late delivery date. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345735 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Route Optimiser Integration | |||
|- | |||
|'''Detail of Fix''' || Fix unscheduling of last order and tidy up routine. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345736 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Msg Maintenance | |||
|- | |||
|'''Detail of Fix''' || Amendment to Msg maintenance to allow formats to be amended and amendment to Planning screen to display booking ref | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345811 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| View Possible Trips (Package) | |||
|- | |||
|'''Detail of Fix''' || Fix get sched and special insructions. Include new parameter CS_CLOSE_BY to only include those trips close by the delivery location. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345824 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Order Import Weights are incorrect | |||
|- | |||
|'''Detail of Fix''' || Total weights on lines from items ignoring dimensions. Based on new system param DOM_DIMS. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345825 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| View to show items is wrong | |||
|- | |||
|'''Detail of Fix''' || The database views for the order lines and items for the Customer Services screen will not include the dimensions and the commodity information because this data may not be stored to link them directly. Only items that have a positive ordered quantity and that have a numeric item factor will be included. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345826 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Schedule Engine - Setting Schedule | |||
|- | |||
|'''Detail of Fix''' || The Home Delivery Network scheduling engine has been changed: | |||
1. The early delivery date of the order will be updated when the order reaches its delivery depot but the schedule will only be updated likewise when the schedule is based on the early delivery date. | |||
2. Collection trips will be allowed up to the late collection date of the order. | |||
3. Trunk trips will be allowed up to the late delivery date of the order. | |||
4. Delivery trips will be performed on the early delivery date of the order. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345827 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Email and SMS Trigger | |||
|- | |||
|'''Detail of Fix''' || Only send sms messages at final delivery location, send sms messages at PRE-AGREED status | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345828 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Manual setting of BOOKING status | |||
|- | |||
|'''Detail of Fix''' || Create a reference table for booking status and allow all instances of booking status to reference the new table | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345829 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| System parameter - revenue limit | |||
|- | |||
|'''Detail of Fix''' || Missing parameter and alter table script for developments | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345832 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Booking Action from CS | |||
|- | |||
|'''Detail of Fix''' || Set to PRE-AGREED regardless of current booking status when booked. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345842 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| SMS telephone import wrong | |||
|- | |||
|'''Detail of Fix''' || Mobile phone numbers not stored on information table | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345844 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS status HELD does delete stop | |||
|- | |||
|'''Detail of Fix''' || Delete empty stops when orders unscheduled by customer services call even when stops fixed. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345867 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Audit Messages from Sched Engine | |||
|- | |||
|'''Detail of Fix''' || The orders for the Home Delivery Network scheduling engine will not continue to be processed automatically when they have been assessed for the current state of the routes and with reference to a new flag for the postal regions. An order can be processed automatically when it is unscheduled or it has been crossdocked but if the order cannot be collected or fully delivered after processing, the order will require manual scheduling so that it is not resubmitted continuously. | |||
If the setup is changed to enable orders to be processed further, the 'Manual Schedule' flag for the order will need to be removed. | |||
The postal regions can be setup with a new flag to indicate if the scheduling engine will assess 'RADIAL' fixed routes and which type of trip is available: | |||
1. None (default when not specified): Orders will not be collected or delivered but they may be trunked. | |||
2. Collection Only: Orders may be collected into their local planning depot when they are unscheduled. | |||
3. Delivery Only: Orders may be delivered to their final location out of their local planning depot when they are unscheduled or they have been crossdocked. | |||
4. Collected and Delivery: Orders may be collected and delivered at their local planning depot. | |||
The scheduling engine will assess the 'from' and 'to' locations of the order to obtain the local planning depot and assess the 'Radial Routing' flag as described above. The 'Radial Routing' flag will be present in the 'Static Data Maintenance' screen in the 'Region Data' page for the postal regions. A dropdown list of values will be available for selection. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345872 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| RO data for MCS | |||
|- | |||
|'''Detail of Fix''' || Create the MCS data where appropriate. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345953 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Label should show del depot | |||
|- | |||
|'''Detail of Fix''' || Change to Label content to include the Delivery depot on the label | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345954 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Interface to Route Optimiser | |||
|- | |||
|'''Detail of Fix''' || Change data being provided to RO in info fields. Also change import as was reliant on info 4 being location. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345962 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Manifest / Route Description | |||
|- | |||
|'''Detail of Fix''' || Allow a route name to be allocated to a trip which is fed through to the printed Manifest | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346055 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| View possible trip - status | |||
|- | |||
|'''Detail of Fix''' || Add trip status to Possible orders trips view | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346063 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| RO Interface Totals | |||
|- | |||
|'''Detail of Fix''' || Calculate drive and elapsed times, also change order and trip selection criteria, call trp re-finance and other tweaks. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346080 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Adding Service through CS | |||
|- | |||
|'''Detail of Fix''' || Changes to the interface from the Customer Services screen to get the customer charge amount when adding a service record | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346119 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| SMS dev to call cloud http: req | |||
|- | |||
|'''Detail of Fix''' || Use cloud to send SMS messages | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346121 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| RO interface unallocated orders | |||
|- | |||
|'''Detail of Fix''' || New procedure to check unallocated orders provided by RO to ensure unscheduled from appropriate trips. Also adding trip prefix based on status as niether of PTV's previous suggestions have worked. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346134 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Manual Schedule Flag | |||
|- | |||
|'''Detail of Fix''' || Changes to stop manaul schedule flag being set and new canvas in static data maint to hold radial routing data | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346147 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Contact SMS number not displayed | |||
|- | |||
|'''Detail of Fix''' || NVL phones numbers in view | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346157 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Decline Update | |||
|- | |||
|'''Detail of Fix''' || Remove empty stops from trips when bookings declined | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346206 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Imports collection date | |||
|- | |||
|'''Detail of Fix''' || Remove quations from phone numbers and force collection date to be entered by use of IMP_COL_DATE_REQD system parameter | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346233 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS Package - COLL and DEL windows | |||
|- | |||
|'''Detail of Fix''' || The order time windows will be updated when the booking status is changed to OFFERED, HELD or released to NOT BOOKED. Delivery orders will only update the delivery time windows. Only the delivery time window will be based on the offset days for the schedule rule from the late available date and time. | |||
The delivery time window will be specific to the 4 hour window when the ordered is OFFERED. | |||
Collection time windows will update the available and delivery time windows: the available and delivery time windows will be aligned except when the order is OFFERED, then the available time window will be specific to the 4 hour window and the delivery time window will extend from the early available date and time to the number of offset days for the schedule rule. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346235 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Email messages - gateway access | |||
|- | |||
|'''Detail of Fix''' || Remove spaces from cust ref in URL, add oms ref to URL | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346236 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS Views | |||
|- | |||
|'''Detail of Fix''' || Add ohv_order_type to ord_order_header view | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346240 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| HOLD del and coll order from CS | |||
|- | |||
|'''Detail of Fix''' || Unschedule orders from trips and delete trip stops/trips when required when orders are HELD or DECLINED | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346244 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Collection Note spellings | |||
|- | |||
|'''Detail of Fix''' || Collection Note amendments and Message Maintenance fix when cost centre is not populated | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346255 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CUST SERV locking | |||
|- | |||
|'''Detail of Fix''' || Fix to the customer services locking | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346302 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Change PRE-AGREED to REQUESTED | |||
|- | |||
|'''Detail of Fix''' || Change status PRE-AGREED to REQUESTED | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346342 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Modifications to CS package | |||
|- | |||
|'''Detail of Fix''' || Amendments to the Customer Services Package to support new Booking Status requirements | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346350 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| SMS proxy | |||
|- | |||
|'''Detail of Fix''' || Add proxy server to SMS message send | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346351 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| SMS Reply test Failure | |||
|- | |||
|'''Detail of Fix''' || SMS reply not processed | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346377 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CSV Import Collections | |||
|- | |||
|'''Detail of Fix''' || Save contact detail against collection/delivery location | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346418 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| COL/DEL windows on SMS/Email | |||
|- | |||
|'''Detail of Fix''' || Use order windows within SMS and email messages | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346427 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Adding orders to ACCEPTED trip | |||
|- | |||
|'''Detail of Fix''' || The booking status of an order will be updated to OFFERED when the order is assigned to a trip that is TENDERED or ACCEPTED. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346435 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| DEV - Need to send the contacts to EPOD | |||
|- | |||
|'''Detail of Fix''' || Send contact details to epod | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346442 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Sending equipment to epod | |||
|- | |||
|'''Detail of Fix''' || EPL_UDF_JODETS formating changes | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346513 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| DECLINE home collections | |||
|- | |||
|'''Detail of Fix''' || Amendments to the DECLINE functionality to include a customer decline for a collection order, which will require checking trips and unscheduling orders and returning a true or false to the decline function | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346516 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Priority - RO Interface | |||
|- | |||
|'''Detail of Fix''' || Error trapping now at trip and order level. Record errors on detail table. Also trap booking status errors. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346543 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Static data radial routing | |||
|- | |||
|'''Detail of Fix''' || Radial routing data not being saved | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346547 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Schedule Engine - radial routing | |||
|- | |||
|'''Detail of Fix''' || The available date and time of an order will be updated to the planned arrival date and time of the latest trip stop when an order is scheduled or unscheduled via the scheduling engine or manually. | |||
This available date and time is used in the scheduling engine for assessing the next trip for the order. | |||
The early delivery date and time of the order will also be updated with reference to the partial planning when an order is planned to its delivery depot by the scheduling engine or manually. Manual processing will include crossdocking of single and multiple orders onto collection, trunk and delivery trips. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346548 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| DEV - Insufficient visibility of audit | |||
|- | |||
|'''Detail of Fix''' || Additional auditing in customer services package | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346549 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Call Before CS Package | |||
|- | |||
|'''Detail of Fix''' || Duplicated special instructions | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346557 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Improve the record lock error | |||
|- | |||
|'''Detail of Fix''' || Change error message for record locking | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346559 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Order Header View - QTY | |||
|- | |||
|'''Detail of Fix''' || Order total obtained from item records in order header view | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346560 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| SMS Replies failures | |||
|- | |||
|'''Detail of Fix''' || SMS reply phone number format change | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346579 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Schedule Engine Trunking | |||
|- | |||
|'''Detail of Fix''' || The DOM scheduling engine will allow an order to be scheduled onto a route that is controlled by the order's delivery depot as well as the current local depot. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346583 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| ST-093 Collections Import Failure | |||
|- | |||
|'''Detail of Fix''' || Display addresses which do not have a country code in the orders screen | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346586 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| MSG handling if no email no mobile | |||
|- | |||
|'''Detail of Fix''' || Only send booking offered messages where valid mobile number is present. Allow SMS messages of more than 160 characters | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346678 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Changes in CS packages for NRA | |||
|- | |||
|'''Detail of Fix''' || Changes to views for customer services | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346894 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS Trip View add Status | |||
|- | |||
|'''Detail of Fix''' || Trip Status added to the V_TRP_TRIP_STOP view. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346896 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS HELD package - early del date | |||
|- | |||
|'''Detail of Fix''' || Do not overwrite delivery dates on order re-validation when booking status HELD or REQUESTED. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346898 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS Ord view add current depot | |||
|- | |||
|'''Detail of Fix''' || Add current location (depot) to view for display in customer services. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346899 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| CS service delete - payment kept | |||
|- | |||
|'''Detail of Fix''' || Delete payments when services deleted. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346921 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Audit view rework | |||
|- | |||
|'''Detail of Fix''' || Additional columns in order audit view, make CS messages more user friendly | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346746 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Rob Merrill | |||
|- | |||
|'''Summary of Call'''|| Boo messages | |||
|- | |||
|'''Detail of Fix''' || Ensure BOO messages only generated when booked in is changed. Also fix REN when new ref is not longer than old. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346999 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Dave Meir | |||
|- | |||
|'''Summary of Call'''|| Schedule Engine Cut-Off | |||
|- | |||
|'''Detail of Fix''' || Don't allow customer next day orders to schedule after cut off time | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 345564 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Tony Walker | |||
|- | |||
|'''Summary of Call'''|| Invalid XML in EPOD interface | |||
|- | |||
|'''Detail of Fix''' || Do not send UDF_JOB_DETS tag if not required | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346582 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Carl Styles | |||
|- | |||
|'''Summary of Call'''|| WMS/TMS data interaction - INT_ERR | |||
|- | |||
|'''Detail of Fix''' || Interface Errors bug fix for WMS TMS interface | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346770 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Tony Walker | |||
|- | |||
|'''Summary of Call'''|| Depot WMS Parameters | |||
|- | |||
|'''Detail of Fix''' || Ensure param names and values are not upshifted on WMS Param tab of Location form for both Params and Cust Params. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346771 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Tony Walker | |||
|- | |||
|'''Summary of Call'''|| Orders/New Orders forms | |||
|- | |||
|'''Detail of Fix''' || Change function check so super users are not automatically given the fast order entry version of form. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346775 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Tony Walker | |||
|- | |||
|'''Summary of Call'''|| Location Maintenance form | |||
|- | |||
|'''Detail of Fix''' || Re-align tab canvas. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== OBS Log Number: 346776 == | |||
{| width="100%" | |||
|- | |||
|width="30%"| '''Reporter: ''' || Tony Walker | |||
|- | |||
|'''Summary of Call'''|| New Orders form | |||
|- | |||
|'''Detail of Fix''' || Tweak size and position fo canvas's for better alognment. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |} | ||