PATCH WMS 810 P028: Difference between revisions
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= SUPPORT INCIDENTS = | |||
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== Customer Ref: == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:''' || '''Reporter:''' | |||
|- | |||
|'''Summary of Call'''|| | |||
|- | |||
|'''Detail of Fix''' || | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
--> | |||
== Customer Ref: INC23420194 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351070 | |||
|- | |||
|'''Summary of Call'''|| Customer order limit breached | |||
|- | |||
|'''Detail of Fix''' || Additional auditing put into SOS7000 order entry screen to aid in investigating instances of the customer credit limit being exceeded. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Despatch Note == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351423 | |||
|- | |||
|'''Summary of Call'''|| Despatch note error | |||
|- | |||
|'''Detail of Fix''' || Data query tuned to improve speed of generating the FW1 format despatch note. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: SOP upload == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351517 | |||
|- | |||
|'''Summary of Call'''|| Amend DDU format SOP upload | |||
|- | |||
|'''Detail of Fix''' || If the town is not populated on the upload file the town of the delivery address will be set to address line 2. | |||
If address line 2 is not populated either then both will be blank. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: SOP validation == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351539 | |||
|- | |||
|'''Summary of Call'''|| SOP validation | |||
|- | |||
|'''Detail of Fix''' || For EDI Sales order import process ensure failed order re-validation process picks up the UOM if defined on the XF monitor job | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: FIX == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351540 | |||
|- | |||
|'''Summary of Call'''|| Error with null DNOTE at despatch print | |||
|- | |||
|'''Detail of Fix''' || The despatch note number will be generated for each sales order when the despatch note is printed for the route/load. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: FIX == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351580 | |||
|- | |||
|'''Summary of Call'''|| Error in DUMP format | |||
|- | |||
|'''Detail of Fix''' || The INVRPT-DUMP file will include the LOC+18 segment before the DTM+361 segment to ensure that the sequence is correct. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351583 | |||
|- | |||
|'''Summary of Call'''|| ASN - TES approved format | |||
|- | |||
|'''Detail of Fix''' || Final mods to TES ASN - this version signed off by TES. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Mismatch report == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351607 | |||
|- | |||
|'''Summary of Call'''|| Mismatch report missing GRNs | |||
|- | |||
|'''Detail of Fix''' || The stock mismatch report will include GRNs without referring to the time stamp so that a single day effectively covers 00:00 to 23:59. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Duplicate message == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351620 | |||
|- | |||
|'''Summary of Call'''|| Duplicate WCS pick confirmation messages | |||
|- | |||
|'''Detail of Fix''' || Prevents new picking containers and pack references being created if the despatch detail line has already been pick confirmed. | |||
The 621 message from WCS can send another request and that request should not create a new picking container or pack reference for the same picking instruction. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Customer / Name Address == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351626 | |||
|- | |||
|'''Summary of Call'''|| Customer / Name Address not existing | |||
|- | |||
|'''Detail of Fix''' || Send WCS 341 message before the 121 message | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Stock Drip Feed == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351627 | |||
|- | |||
|'''Summary of Call'''|| Issues with Stock Drip Feed | |||
|- | |||
|'''Detail of Fix''' || Amend sending of intake life | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN number == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351629 | |||
|- | |||
|'''Summary of Call'''|| ASN number when already used shows error | |||
|- | |||
|'''Detail of Fix''' || Added error message for duplicate Load reference in despatch screen | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351648 | |||
|- | |||
|'''Summary of Call'''|| ASN - All pallets on route/load report | |||
|- | |||
|'''Detail of Fix''' || TES ASN reporting all pallets on the route/load, needs to restrict to just TES ones. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: MOG- Req 1 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351666 | |||
|- | |||
|'''Summary of Call'''|| Auto Email POD | |||
|- | |||
|'''Detail of Fix''' || Added functionality to attach despatch note to Auto Desp Email | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Air Locations == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351690 | |||
|- | |||
|'''Summary of Call'''|| Air Locations - Bulk PI | |||
|- | |||
|'''Detail of Fix''' || Bulk PI updates free locations | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351746 | |||
|- | |||
|'''Summary of Call'''|| ASN - TES not matching 14 digit GTIN | |||
|- | |||
|'''Detail of Fix''' || Send TES 13 digit EAN i/o 14 digit GTIN. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: TES ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351761 | |||
|- | |||
|'''Summary of Call'''|| Send amended codes for some TES lines | |||
|- | |||
|'''Detail of Fix''' || Functionality to submit 'product codes' to TES. Where the 'EAN' is created by right filling a product code with zeros the TES reference and the scanable reference differ by the check digit. We have modified the ASN to allow substitution of codes which will allow us to send the code TES are expecting. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: FIX == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351771 | |||
|- | |||
|'''Summary of Call'''|| Air Locations - Release | |||
|- | |||
|'''Detail of Fix''' || Bulk PI remove all stock from a pallet downdates the location | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: INC23979178 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351831 | |||
|- | |||
|'''Summary of Call'''|| Customer Over Tilling | |||
|- | |||
|'''Detail of Fix''' || Amendment to NOMS format fast order entry for deals handling and credit limit checks when an order contains multiple instances of the same deal number. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Empty pallets == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351842 | |||
|- | |||
|'''Summary of Call'''|| Delete empty pallets | |||
|- | |||
|'''Detail of Fix''' || When completing pallet move, check to see if 'new' pallet is empty. If so, delete pallet and down-date location. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351859 | |||
|- | |||
|'''Summary of Call'''|| MNS first feedback | |||
|- | |||
|'''Detail of Fix''' || Tweaks to the ASN after first feedback. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Location enquiry == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351968 | |||
|- | |||
|'''Summary of Call'''|| Location enquiry by RF | |||
|- | |||
|'''Detail of Fix''' || Return UNAVAIL to RDT instead of UNKNOWN when a free location record is not found for the location/pallet type combination | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352054 | |||
|- | |||
|'''Summary of Call'''|| Onboarding test errors | |||
|- | |||
|'''Detail of Fix''' || New translation for LOC+8 segment as it can differ from LOC+7 | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Outbound Despatch == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352122 | |||
|- | |||
|'''Summary of Call'''|| Outbound Despatch confirmation E-mail | |||
|- | |||
|'''Detail of Fix''' || Allow tracking reference to print in OBS_DESP format | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Despatch Note == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352318 | |||
|- | |||
|'''Summary of Call'''|| Despatch Note showing confusing quantity | |||
|- | |||
|'''Detail of Fix''' || Amendment to BRT format despatch note to correct issue with substituted pallet causing incorrect ordered cases. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Return stock values == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352436 | |||
|- | |||
|'''Summary of Call'''|| Return stock values on Returns Report | |||
|- | |||
|'''Detail of Fix''' || Ensure price is correct in DDU specific returns file. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: INC24363556 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352454 | |||
|- | |||
|'''Summary of Call'''|| Pallet ID showing no history | |||
|- | |||
|'''Detail of Fix''' || Amend serial number history to ensure the enquiry shows journal entries from all users. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Stock file == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352575 | |||
|- | |||
|'''Summary of Call'''|| Dance stock file | |||
|- | |||
|'''Detail of Fix''' || Amend DDU format to include receipted but not putaway items | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Vehicle Manifest == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352577 | |||
|- | |||
|'''Summary of Call'''|| Vehicle Manifest - Amendments | |||
|- | |||
|'''Detail of Fix''' || Amend the despatch note parameters | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Multiple Order == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352578 | |||
|- | |||
|'''Summary of Call'''|| Allow duplicate SSCC over multiple order | |||
|- | |||
|'''Detail of Fix''' || Allow pack level references to be used on multiple orders | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Despatch Location == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352643 | |||
|- | |||
|'''Summary of Call'''|| MNS Amendments following feedback | |||
|- | |||
|'''Detail of Fix''' || The Despatch Location id on the MNS despatch note will obtain the translated value from WAREHOUSE_GLN for the despatching warehouse instead of from the supplier. | |||
This value will then appear in the barcode and match the relevant segment in the DESADV file for the despatch advance notification. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ASN Trip == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352654 | |||
|- | |||
|'''Summary of Call'''|| Change AAK+RFF Segment from DNOTE | |||
|- | |||
|'''Detail of Fix''' || The DESADV file for MNS will use the ASN trip for the RFF+AAK segment. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: NO REF == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352880 | |||
|- | |||
|'''Summary of Call'''|| Despatch Pallet Labels | |||
|- | |||
|'''Detail of Fix''' || Amend to use warehouse rule RDLF as 'BRT' to send Free text delivery address to WCS for printing on the label. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: NO REF == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352911 | |||
|- | |||
|'''Summary of Call'''|| DESP1 CSV file output - only seems to c | |||
|- | |||
|'''Detail of Fix''' || Amendment to BRT format despatch message processing so individual files are created per order. Files have a .csv extension and are copied to the archive area. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Stock auto hold == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352938 | |||
|- | |||
|'''Summary of Call'''|| Stock auto hold testing issue | |||
|- | |||
|'''Detail of Fix''' || The journal transactions will have a unique journal number for each time that the stock is placed on hold in the Stock Auto Holds screen instead of using the same number. | |||
The employee that performs the processing will be stored as the user. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Pallet label == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352977 | |||
|- | |||
|'''Summary of Call'''|| Pallet label prints "N" delimiter in loc | |||
|- | |||
|'''Detail of Fix''' || The location code that is printed on the pallet/case label will not include a delimiter between the aisle, bay and level codes when no delimiter is requested for the location code format. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: INVRPT == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353029 | |||
|- | |||
|'''Summary of Call'''|| Issue with INVRPT format | |||
|- | |||
|'''Detail of Fix''' || DTM+361+ changed to DTM+361: | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Despatch Note == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353039 | |||
|- | |||
|'''Summary of Call'''|| Despatch Note conditional format | |||
|- | |||
|'''Detail of Fix''' || Changed LBW despatch note to no longer use the DNNA rule when displaying the return address. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Despatch Note == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353178 | |||
|- | |||
|'''Summary of Call'''|| Despatch note minor changes | |||
|- | |||
|'''Detail of Fix''' || Minor changes to LBW despatch note to align with pre-printed stationary. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: GRN pallet rec == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353182 | |||
|- | |||
|'''Summary of Call'''|| Pallet line error insert or delete | |||
|- | |||
|'''Detail of Fix''' || Fix for 12c goods receipt pallet entry | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: N/A == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353239 | |||
|- | |||
|'''Summary of Call'''|| File Request / Information | |||
|- | |||
|'''Detail of Fix''' || Show back order flag of order if owner has functionality enabled. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: INC25016859 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353285 | |||
|- | |||
|'''Summary of Call'''|| Issue with despatch manifest | |||
|- | |||
|'''Detail of Fix''' || Amendment to NOMS manifest print to exclude cancelled orders. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Data issue == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 350936 | |||
|- | |||
|'''Summary of Call'''|| GR data issue link to process | |||
|- | |||
|'''Detail of Fix''' || Improvements to UOM handling in EDI flows - more generic operations and more flexibility | |||
EDI stock updates generate WCS messages | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Replenishment EDI == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351058 | |||
|- | |||
|'''Summary of Call'''|| Sales Order Upload ETER3266 and LP003A | |||
|- | |||
|'''Detail of Fix''' || Improvements to replenishment EDI | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Catch Weight Tolerance == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351225 | |||
|- | |||
|'''Summary of Call'''|| Catch Weight Tolerance for stock | |||
|- | |||
|'''Detail of Fix''' || Added Catch Weight Tolerance field to stock maintenance | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Data Issue == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351491 | |||
|- | |||
|'''Summary of Call'''|| Data Issue in despatch confirmation | |||
|- | |||
|'''Detail of Fix''' || Fix to downdate trans in figures correctly for rdt replens. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: MOVE EDI == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 351845 | |||
|- | |||
|'''Summary of Call'''|| MOVE EDI update | |||
|- | |||
|'''Detail of Fix''' || Ad-Hoc Move EDI Updates | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
= | == Customer Ref: Release Script == | ||
< | {| width="100%" | ||
== Customer Ref: | |- | ||
|width="30%"|'''OBS Log Number:'''|| 352101 | |||
|- | |||
|'''Summary of Call'''|| Fix for data script from release | |||
|- | |||
|'''Detail of Fix''' || Update to MOVE EDI query | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Missing Messages == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352102 | |||
|- | |||
|'''Summary of Call'''|| Missing WMS Message | |||
|- | |||
|'''Detail of Fix''' || Add dynamic message 018025 | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ORS0100 Update == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352248 | |||
|- | |||
|'''Summary of Call'''|| ORS0100 Update - Inbound Pallet issue | |||
|- | |||
|'''Detail of Fix''' || Amendment to the ORS filed from NUMBER to DATE | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: WHS0150 - 12C issue == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352325 | |||
|- | |||
|'''Summary of Call'''|| WHS0150 - 12C UI issue | |||
|- | |||
|'''Detail of Fix''' || Issue with 12C environment WHS0150 | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Ad hoc pallet move == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352406 | |||
|- | |||
|'''Summary of Call'''|| Ad hoc pallet move | |||
|- | |||
|'''Detail of Fix''' || Functionality for mixed stock pallet moves | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Packing == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352437 | |||
|- | |||
|'''Summary of Call'''|| Packing cannot insert null error | |||
|- | |||
|'''Detail of Fix''' || Problem identified as trying to insert despatch headers records with Null ledger code. Set ledger code if NULL and this will allow all processes associated with packing to be performed. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: ADD Columns == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352983 | |||
|- | |||
|'''Summary of Call'''|| ADD Column to HVY_TASKS_IN | |||
|- | |||
|'''Detail of Fix''' || Add missing heavey columns | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Heavey Interface == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353088 | |||
|- | |||
|'''Summary of Call'''|| Autoputaway not releasing stock | |||
|- | |||
|'''Detail of Fix''' || Update Heavey Realtime interface to update wle when suggesting new location | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Stock Take Message == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 353229 | |||
|- | |||
|'''Summary of Call'''|| Stock Take Message issue | |||
|- | |||
|'''Detail of Fix''' || Update to Heavey stock take processing | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: No Ref == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352241 | |||
|- | |||
|'''Summary of Call'''|| Invoicing issues revisited | |||
|- | |||
|'''Detail of Fix''' || Amendment to process that produces the RTI_INV format invoice file from the Pegasus xf-monitor job to set the owner code correctly. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Back Order == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352162 | |||
|- | |||
|'''Summary of Call'''|| Back Order Generation | |||
|- | |||
|'''Detail of Fix''' || Add new owner level 'SPCR' (Short Pick Confirmation Required) rule to stop users for confirming a short picked order, when the part ship allowed flag is set to No, and their user security level is less than the rule value. | |||
If rule set, but user security level is higher, get user to confirm short pick. | |||
Add new owner level 'RAOE' (Run Allocation Out of Stock Email) rule to generate short allocation email, ignoring pre-existing pre-allocation logic. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
<table border="1px" width="100%"> | |||
<tr> | |||
<td colspan="3" bgcolor="silver"><font size="2">'''Registry/Rules Settings'''</font></td> | |||
</tr> | |||
<tr> | |||
<td bgcolor="silver"><font size="2">'''Path & Name'''</font></td> | |||
<td bgcolor="silver"><font size="2">'''Setting Value'''</font></td> | |||
<td bgcolor="silver"><font size="2">'''Result'''</font></td> | |||
</tr> | |||
<tr> | |||
<td>Owner / 'RAOE'</td> | |||
<td>Y</td> | |||
<td>Create out of stock allocation email, regardless of allocation pre-pass value.</td> | |||
</tr> | |||
<tr> | |||
<td>'Run Allocation Out of Stock Email'</td> | |||
<td>Not set or any other value</td> | |||
<td>No change in functionality </td> | |||
</tr> | |||
<tr> | |||
<td>Owner / 'SPCR'</td> | |||
<td>0 thru 9</td> | |||
<td>If rule value higher than user security level, user unable to pick confirm order. If rule value lower than user security level, user prompted prior to confirmation of order. | |||
</td> | |||
</tr> | |||
<tr> | |||
<td>'Short Pick Confirmation Required'</td> | |||
<td>Not set or any other value</td> | |||
<td>No change in functionality</td> | |||
</tr> | |||
</table> | |||
== Customer Ref: Bay Diary == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352179 | |||
|- | |||
|'''Summary of Call'''|| Bay dairy issues following upgrade | |||
|- | |||
|'''Detail of Fix''' || Fix Landing Report production. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: HRLIT95 == | |||
{| width="100%" | |||
|- | |||
|width="30%"|'''OBS Log Number:'''|| 352266 | |||
|- | |||
|'''Summary of Call'''|| Issue with German invoices | |||
|- | |||
|'''Detail of Fix''' || If a valid currency code is passed in, use this value rather than the generic EDI currency code. | |||
|- | |||
|'''Set-up and Configuration''' || No set-up/configuration required | |||
|} | |||
== Customer Ref: Mapping == | |||
{| width="100%" | {| width="100%" | ||
|- | |- | ||
|'''Summary of Call'''|| | |width="30%"|'''OBS Log Number:'''|| 352323 | ||
|- | |||
|'''Summary of Call'''|| MAPPING TO INCORRECT WAREHOUSE | |||
|- | |- | ||
|'''Detail of Fix''' || | |'''Detail of Fix''' || Add new database seq to be used when naimg splitter files | ||
|- | |- | ||
|'''Set-up and Configuration''' || No set-up/configuration required | |'''Set-up and Configuration''' || No set-up/configuration required | ||
|} | |} | ||
== Customer Ref: | |||
== Customer Ref: Bulk PI == | |||
{| width="100%" | {| width="100%" | ||
|- | |- | ||
|'''Summary of Call'''|| | |width="30%"|'''OBS Log Number:'''|| 352349 | ||
|- | |||
|'''Summary of Call'''|| Bulk PI - values on IAJD | |||
|- | |- | ||
|'''Detail of Fix''' || | |'''Detail of Fix''' || When user adds or updates a pallet, ensure the transaction auditing correctly shows the system rotation, customer rotation no and sell by date | ||
|- | |- | ||
|'''Set-up and Configuration''' || No set-up/configuration required | |'''Set-up and Configuration''' || No set-up/configuration required | ||
|} | |} | ||