Oak Furnitureland

JB Global POD Note Changes

Functional Specification

25th February 2019 - 0.1
Reference: FS 354567

FUNCTIONAL OVERVIEW

Client Requirement

I have attached the new POD to this email. Please generate an estimate for the changes required and let me know when you can make them. Just to note, any config changes will need to be applied to all ePod sites, as we'd need these changes to be applied system wide.

Additional points confirmed

Print images on a following page as with the current delivery note.
ePOD has no telephone number 3 so this will be blank.
Print the name and signature side by side to allow more vertical room for the signature.
If the delivery has more than 14 lines then the report will throw a page after the 14th line (the footer area will be blank). The next page will include the header again, the rest of the lines and the footer. The third page will then be the disclaimer.
Using multiple fonts for the T&Cs is not necessary if this requires the text to be hard-coded. It is more important that the T&Cs can be edited in future.
To support the new POD design, corresponding changes will be required to the configuration of the User-defined Field (UDF) forms currently in use:
- The "Difficult Delivery" information dialogue will be on a new UDF form for "Arrivals Terms and Conditions for Deliveries".
  - This will include capture of the driver's Q&A and the customer's signature. The driver will answer the questions then hand the PDA to the customer to sign.
  - The difficult delivery disclaimer will appear as the terms & conditions below the signature box and the driver's Q&A below that (so the customer will sign against both the disclaimer and the driver's answers, which also both appear on the disclaimer page of the POD).
  - If there isn’t a problem with access then the driver can skip the form.
- The existing form for capturing the "Difficult Delivery" information is no longer required and will be removed. This is the "Job Details - When Amended" UDF form.
- The Returns disclaimer will be on a new UDF form for "Arrivals Terms and Conditions for Collections". This will include capture of the customer's signature with the disclaimer text below the signature box.
- The failure reason, return no. and card no. are entered on a "Job Cancellation" UDF form, which will remain in use.
Collection jobs will show alternative text to delivery notes in these places:
- The document title will change from "DELIVERY NOTE" to "COLLECTION NOTE".
- The text against the customer signature will change from "I, the customer, acknowledge receipt of goods" to "I, the customer, acknowledge collection of goods".
- The text "FAILED DELIVERY CHECKLIST TO BE COMPLETED BY DRIVER" will become "FAILED COLLECTION CHECKLIST TO BE COMPLETED BY DRIVER"

Solution Overview

The Configurable POD Report will be modified to match the requirements.

Scope

This change will be completed in the latest versions of CALIDUS ePOD server and mobile device software.

Impact

Once the new format and UDF is applied, any jobs completed without the new data will not produce a POD correctly. If this is required, the following is recommended:

The POD note format is created as a new format, retaining the original.
New job groups are created for collections and deliveries, configured to use the new report format.
These job groups are used on any new jobs that require the new format.

This will require modifications to the interface passed to C-ePOD from the WMS/ERP.

CONFIGURATION SET-UP

Pre-requisites

A configured CALIDUS ePOD system connected to the WMS/ERP.

Menu Structure

N/A

Data

The new POD format will be applied either to the existing (non-warehouse) collection and delivery job groups, or to the new job groups created for this purpose, using the Job Group Maintenance screen.

UDF configurations will be created for the following:

Difficult Delivery - pre-job T&Cs for Deliveries.
Returns Only - pre-job T&Cs for Collections.

Note: These UDF configurations will be applied either to the existing (non-warehouse) collection and delivery job groups, or to the new job groups created for this purpose, using the UDF Maintenance screen.

Pre-job T&Cs for Deliveries


   <FORM NAME="Difficult Delivery" REQUIRED="N">
     <FIELD ID="SECTION1">
       <TEXT>SECTION 1: To be completed by the Oak Furniture Land Delivery Team</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>
     <FIELD ID="DIFFICULT_DELIVERY">
       <TEXT>Why is the delivery difficult? Please tick the relevant box(es) below.</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>
     <FIELD ID="NARROW_ACCESS">
       <TEXT>Narrow access issue</TEXT>
       <FORMAT>X</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
       <ITEMS>
         <ITEM ID="NARROW_ACCESS__1" DEFAULT="N" VALUE="N">Property entrance (front door)</ITEM>
         <ITEM ID="NARROW_ACCESS__2" DEFAULT="N" VALUE="Y">Entrance to room of choice</ITEM>
         <ITEM ID="NARROW_ACCESS__3" DEFAULT="N" VALUE="N">Tight turn within the delivery route</ITEM>
       </ITEMS>
     </FIELD>
     <FIELD ID="OBSTRUCTION">
       <TEXT>Obstruction that can't be easily moved</TEXT>
       <FORMAT>X</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
       <ITEMS>
         <ITEM ID="OBSTRUCTION__1" DEFAULT="N" VALUE="N">Low ceiling</ITEM>
         <ITEM ID="OBSTRUCTION__2" DEFAULT="N" VALUE="Y">Bannister that reduces space to move need to manoeuvre item</ITEM>
         <ITEM ID="OBSTRUCTION__3" DEFAULT="N" VALUE="N">Low hanging light fitting</ITEM>
         <ITEM ID="OBSTRUCTION__4" DEFAULT="N" VALUE="N">Existing large furniture</ITEM>
       </ITEMS>
     </FIELD>
     <FIELD ID="OTHER">
       <TEXT>OTHER</TEXT>
       <FORMAT>A</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
       <VALUE></VALUE>
     </FIELD>
     <FIELD ID="SECTION2">
       <TEXT>SECTION 2: To be signed by the customer</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>  
     <FIELD ID="ACKNOWLEDGE">
       <TEXT>I acknowledge that there is not safe, clear and adequate access for delivery, as required under sections 9.8.1 and 9.8.2 of the JB Global Limited's terms and conditions. I wish to proceed with the delivery and have been advised of the risk of damage to property which might occur as a result.</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>  
     <FIELD ID="SECTION81">
       <TEXT>8.1 | Please check the measurements and delivery access to Your home. It is important to check the measurements of Your Products by visiting Our Website or by calling Our customer service team. Please ensure that there is adequate doorway and stair access. We cannot accept any liability for any extra costs incurred by You as a result of incorrect or incomplete measurements or information supplied by You</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>  
     <FIELD ID="SECTION82">
       <TEXT>8.2 | Please check that the route from the lorry to Your room of choice is safe and free from potential problems or hazards. As Our staff have not visited Your home and cannot advise whether Your Products will fit, We ask that You take reasonable steps to ensure that the Products can be successfully delivered to You. This includes making sure that the lorry can get to You and measuring any door or ceiling heights, plus twists and turns (including Your stair banister) that might cause difficulties when We deliver. Your order will typically be delivered via a large lorry, so please be sure Your property is accessible for this type of vehicle. If You think there may be an issue, please call Us prior to delivery.</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>  
   </FORM>

Pre-job T&Cs for Collections


   <FORM NAME="Returns Only" REQUIRED="Y">
     <FIELD ID="TITLE">
       <TEXT>RETURNS ONLY</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>
     <FIELD ID="TANDCS">
       <TEXT>I, the customer, confirm all delivery labels containing my personal details have been removed prior to the item being returned.</TEXT>
       <FORMAT>L</FORMAT>
       <SUBTEXT></SUBTEXT>
       <REQUIRED>N</REQUIRED>
       <GROUP></GROUP>
       <POST></POST>
     </FIELD>
   </FORM>

Implementation Advice

The changes to the POD require additional changes to the server and the mobile device application in order to populate the new back page. Both will be required to be released before the new POD report format can be implemented.

FUNCTIONAL DESCRIPTION

Mobile Device Changes

Configurable UDF T&Cs will be used for the Difficult Delivery Disclaimer and Returns Only sections. Currently, the device does not return these values. This bug will be fixed.

Mobile Device Process

After these changes are implemented, the mobile device process upon arrival to the customer's location will be as described below.

For deliveries:

After arrival, the mobile device application will present the driver with the Arrival Signature process, displaying the Difficult Delivery Disclaimer form (both sections) in the T&Cs for the signature.
The driver will determine whether the delivery will be difficult for any reason.
If not, the driver will skip the signature and move on to the delivery.
If the driver determines that the delivery will be difficult, the driver will check the appropriate boxes on section 1 of the T&Cs, or enter any other reason where prompted. The driver will then obtain the customer's signature.
The driver will move on to the delivery, as now.

For collections:

After arrival, the mobile device application will present the driver with the Arrival Signature process, displaying the Returns Only form in the T&Cs for the signature.
The driver will then obtain the customer's signature - this process cannot be skipped.
The driver will move on to the collection, as now.

New POD Report Format

The new POD report will be formatted as described in the requirements.

A prototype has been created, resulting in the following:

TECHNICAL NOTES

Modules Changed

Module Name	Module Type	Notes
ConfigPOD.aspx.cs	EPOD Server Report
SystemUtilities.js	EPOD Mobile Device module

Table Updates

None.

Developer Notes

Config Report Changes:

Add function to extract UDF in one grab
Change styling of UDF fields
Add standard CSS styles for UDF fields.

Data:

New Products POD Report format for Oak Furnitureland

Mobile Device Changes:

Send pre-job UDF T&Cs back to the server for printing on the POD note.

Configurable POD - New GetUDFForm Function

The following rules are followed:

Form is a DIV classed as UDFForm , ID'd using the class and UDF type, for example:
- CONTAINER - UDFForm_CONTAINER
- CONTCANC - UDFForm_CONTCANC
- CONTCLAUSE - UDFForm_CONTCLAUSE
- DIAGNOSIS - UDFForm_DIAGNOSIS
- INFO - UDFForm_INFO
- JOBCANC - UDFForm_JOBCANC
- JOBDETS - UDFForm_JOBDETS
- LOADEND - UDFForm_LOADEND
- LOADSTART - UDFForm_LOADSTART
- pre-job - UDFForm_pre-job
- POSTWORK - UDFForm_POSTWORK
- PREWORK - UDFForm_PREWORK
- PRODCANC - UDFForm_PRODCANC
- PRODQTY - UDFForm_PRODQTY
- PRODUCT - UDFForm_PRODUCT
- SERVCANC - UDFForm_SERVCANC
- SERVITEMCANC - UDFForm_SERVITEMCANC
- TNCSC - UDFForm_TNCSC
- TNCSD - UDFForm_TNCSD
- TNCSDRIVERC - UDFForm_TNCSDRIVERC
- TNCSDRIVERD - UDFForm_TNCSDRIVERD
- TNCSDRIVERS - UDFForm_TNCSDRIVERS
- TNCSpre-jobC - UDFForm_TNCSpre-jobC
- TNCSpre-jobD - UDFForm_TNCSPREJOBD
- TNCSS - UDFForm_TNCSS
- TNCSVC - UDFForm_TNCSVC
- VEHICLECHECK - UDFForm_VEHICLECHECK
Each field is a DIV classed as UDFField and by their field type:
- UDFFieldT - Text
- UDFFieldN - Numeric
- UDFFieldB - CheckBox
- UDFFieldX - Checkbox List
- UDFFieldTSC - Tri-state Check
- UDFFieldX2 - Tri-state Check List
- UDFFieldDDL - Drop-down List
- UDFFieldA - Text Area
- UDFFieldL - Label
- Button/Photo - omitted
Each Text, Numeric, DDL and Text Area field will show the following in this order:
- The label classed as UDFFieldTitle.
- The value classed as UDFFieldValue.
- The subtext classed as UDFFieldSubtext, if present.
- The post text classed as UDFFieldPost, if present.

Each field is strongly ID'd with the form ID and field ID, for example, for a UDF pre-job TNCs form:
- UDFFieldT - Text

           Trailer ID
           TRAIL1
           Sub
           Post

- UDFFieldN - Numeric

           Weight
           123.456

- UDFFieldB - CheckBox

           
               <label><input type="checkbox" checked="checked" />Checked</label>

- UDFFieldX - Checkbox List

           Narrow access issue
           
               <label><input type="checkbox" checked="checked" />Property entrance (front door)</label>
           
           
               <label><input type="checkbox" checked="checked" />Entrance to room of choice</label>
           
           
               <label><input type="checkbox" checked="checked" />Tight turn within the delivery route</label>

- UDFFieldTSC - Tri-state Check

           
               <label><input type="checkbox" checked="checked" />Checked</label>

- UDFFieldX2 - Tri-state Check List

           Narrow access issue
           
               <label><input type="checkbox" checked="checked" />Property entrance (front door)</label>
           
           
               <label><input type="checkbox" checked="checked" />Entrance to room of choice</label>
           
           
               <label><input type="checkbox" checked="checked" />Tight turn within the delivery route</label>

- UDFFieldDDL - Drop-down List

           Enter Level
           Half

- UDFFieldA - Text Area

           Comments
           Some comments

- UDFFieldL - Label

SECTION 1:

UDF Formatting

Example:


    
        SECTION 1: To be completed by the Oak Furniture Land Delivery Team
        Why is the delivery difficult? Please tick the relevant box(es) below.
        
           Narrow access issue
           
               <label><input type="checkbox" checked="checked" />Property entrance (front door)</label>
           
           
               <label><input type="checkbox" checked="checked" />Entrance to room of choice</label>
           
           
               <label><input type="checkbox" checked="checked" />Tight turn within the delivery route</label>
           

        
        
           Obstruction that can't be easily moved
           
               <label>
                   <input type="checkbox" checked="checked" />Low ceiling</label>
           
           
               <label>
                   <input type="checkbox" checked="checked" />Bannister that reduces space to move need to manoeuvre item</label>
           
           
               <label>
                   <input type="checkbox" checked="checked" />Low hanging light fitting</label>
           
           
               <label>
                   <input type="checkbox" checked="checked" />Existing large furniture</label>
           

        
        
           Other, please give details
           

        
        SECTION 2: To be signed by the customer
        I acknowledge that there is not safe, clear and adequate access for delivery, as required under sections 9.8.1 and 9.8.2 of the JB Global Limited's terms and conditions. I wish to proceed with the delivery and have been advised of the risk of damage to property which might occur as a result.
        8.1 | Please check the measurements and delivery access to Your home. It is important to check the measurements of Your Products by visiting Our Website or by calling Our customer service team. Please ensure that there is adequate doorway and stair access. We cannot accept any liability for any extra costs incurred by You as a result of incorrect or incomplete measurements or information supplied by You.
        8.2 | Please check that the route from the lorry to Your room of choice is safe and free from potential problems or hazards. As Our staff have not visited Your home and cannot advise whether Your Products will fit, We ask that You take reasonable steps to ensure that the Products can be successfully delivered to You. This includes making sure that the lorry can get to You and measuring any door or ceiling heights, plus twists and turns (including Your stair banister) that might cause difficulties when We deliver. Your order will typically be delivered via a large lorry, so please be sure Your property is accessible for this type of vehicle. If You think there may be an issue, please call Us prior to delivery.
    
   ...

    
        RETURNS ONLY
        
           I, the customer, confirm all delivery labels containing my personal details have been removed prior to the item being returned.

The following standard styles will then be available to be used:

   .UDFForm {}
   .UDFForm > div {}
   
   .UDFField {}
   .UDFFieldL {}
   .UDFFieldT {}
   .UDFFieldN {}
   .UDFFieldB {}
   .UDFFieldX2 {}
   .UDFFieldTSC {}
   .UDFFieldDDL {}
   .UDFFieldX {}
   .UDFFieldA {}
   
   .UDFFieldTitle {}
   .UDFFieldValue {}
   .UDFFieldSubtext {}
   .UDFFieldPost {}
   .UDFFieldItem {}

The following style is recommended as a default:

   .UDFFieldA .UDFFieldValue {
       min-height: 3em;
   }
   .UDFFieldItem {
       padding: 0.2em;
   }
   .UDFFieldX > span {
       padding: 0.5em;
       display: block;
   }
   .UDFFieldSubtext {
       width: 65%;
       float: left;
       font-size: 0.5em;
   }
   .UDFFieldPost {
       width: 30%;
       float: right;
       font-size: 0.5em;
   }

Design considerations

Each field can be styled by ID or class, with class per field or class per field type.

Each element of a field type can be classed individually by chaining the styles. So, title can be styled generically through ".UDFFieldTitle", and specifically for Text Areas using ".UDFFieldA .UDFFieldTitle".

As forms are ID'd by the UDF type, each UDF form can be styled completely separately by chaining the the styles. So, a Pre-job field may have a black border, while a Job UDF field may have a red border. This would be styled as follows:

   div#UDFForm_TNCSPREJOBD .UDFField { border: solid black 1px;}
   div#UDFForm_JOBDETS .UDFField { border: solid red 1px;}

This allows for generic styling of all fields uniformly, with exceptions for certain forms, field types or specific fields.

Mobile Device Changes

On completion of a pre-job signature, the callback function will be modified to check the index of the T&Cs used (p_intTncId). If this index is non-0, then the T&Cs used are from the standards created against the job group - this functionality will remain unchanged.

If the index is 0, the completed T&Cs will be saved in SIG_TNC_CHECKS of the PDASIGNATURE record created.

New POD Report Format

The new POD report will be formatted as described in the requirements.

A prototype has been created in the development environment, as shown in the overview section.

Notes:

"I, the customer"... - this is fixed text, formatted for job type i.e. "receipt" for deliveries and "collection" for collections.
The Failed Delivery Checklist section will be displayed only if the job has been cancelled.
The new back page and footer will be part of the final footer, not the page footer.
The new back page will be sectioned in a div that will throw a page break when printed, repeating the header and populated from pre-job T&Cs.
The Difficult Delivery Disclaimer (sections 1 and 2 and signature section on the back page) will be produced from the pre-job T&Cs for delivery jobs. This will be created from the UDF element directly i.e. EPOD_SIGNATURE.SIG_TNC_CHECKS.
The Difficult Delivery Disclaimer signature section will be populated from the data on EPOD_SIGNATURE.
The Returns Only section will be produced from the pre-job T&Cs for delivery jobs.
The Returns Only signature section will be populated from the data on EPOD_SIGNATURE.
The Difficult Delivery Disclaimer will only be present if there is a pre-job signature for a delivery job.
The Returns Only section will only be present if there is a pre-job signature for a collection job.
In the case where this is a delivery job and no difficult delivery disclaimer has been issued, the back page will be omitted (hidden).
The pre-job T&Cs will be formatted using the new classes for styling UDF forms.

The report will be created as a new POD report, not over-writing the existing report.

TEST PLAN

Test Script / Scenario Reference	JB Global POD Note Changes	Call Number(s): 354567
Test Script / Scenario Description	description of what is to be achieved	PASS / ISSUES / FAIL
Menu Access	Where on the menus the item can be found
Pre-requisites	The prerequisites of the test	Tested By:
Test Objective	The details of what each group of tests is to achieve	Date:

Step	Action	Result	Remarks	P/F
1	Area being tested in this cycle
	Any notes or prerequisites for the tests following.
1.01	The actions to follow	The expected result
1.02	The actions to follow	The expected result
1.03	The actions to follow	The expected result

APPENDIX A: QUOTE & DOCUMENT HISTORY

Cost Details
Activity	Estimate No. of Days	No. of Days	Rate per Day (£)	Cost (£ Exc. VAT)
Requirements	3.00	3.00	750	£2,250.00
Change Request Evaluation	0.00	0.00	750	£0.00
Functional Specification	1.50	1.50	750	£1,125.00
Technical Specification	0.00	0.00	750	£0.00
Development	2.00	2.00	750	£1,500.00
Testing and Release	0.75	0.75	750	£562.50
Implementation	0.50	0.50	750	£375.00
Project Management	0.50	0.50	750	£375.00

TOTAL	8.25	8.25		£6,187.50

Estimate excludes training, release to live and go live support.

References

Ref No	Document Title & ID	Version	Date
1	REQ 354567 JB Global POD Note Changes	1.1	18/02/2019

Glossary

Term or Acronym	Meaning
General Definitions
EPOD	Electronic Proof of Delivery. The OBSL EPOD system is CALIDUS ePOD. This also comprises the basis of the Service Completion system CALIDUS eServ.
Server	The portion of the CALIDUS ePOD/eServ systems that controls all the data and sends information to and receives updates from the mobile device.
Mobile Device; PDA	The device used by the driver to perform the jobs. Typically an Android mobile device or tablet.
Site	The site usually defines the depot, business or the transport group (carrier). It can be set to any value required by the customer. All transactions data (for example, loads and jobs) and standing data (for example, vehicles and uses) belong to a site. An EPOD user, on a device or in the Admin screen, can only see data for one site at a time.
Load	A single journey for the driver with a set of work attached. A load is identified by a unique load ID. This may also be referred to as a worklist or workload.
Job	Also Consignment. A single task for the driver as a specific location. This could be the collection of goods or the delivery of goods. Jobs may also be Services (for example, servicing, installing or de-installing a boiler). A job is identified by a unique job ID but can also have other references held against the job (e.g. job code, SO number, customer reference and external reference).
Job Group	Jobs must be tagged with a Job Group. All jobs tagged with a single job group are processed in the same way. The job group has configuration associated to it to control such items as: POD/POC Report settings; Pre-Job actions (such as signing at a gatehouse); Post-Job actions (such as who signs for the item, are photos required); configurable fields required for entry for the jobs; Terms and Conditions displayed and; driver/user process (such as photos required for cancellation, comments/notes allowed). The job group can be used for any or all Sites, and the configuration against the job group can be different in each site. Job Groups can also be restricted from Admin and Remote users, so that certain users only see jobs for certain groups.
Container	A generic term for any object that contains the items being collected or delivered. Examples of containers are: Pallet; Package; Carton; Item; Cage. A special container "Loose Products" - see Product below. A container is identified by a container ID which is unique to this physical container.
Product	A product is any goods that are being collected or delivered where the product has a 'Product Code' which identifies what the product is but which does not uniquely identify each individual item. A product will also have a quantity associated with it to indicate how many items of this 'Product Code' are being collected or delivered. Products can either be processed within a 'Container' or as 'Loose Products' without a 'Container'.
Owner	The owner of the order that created the job. Typically this is the sales team that took the order and will be responsible for dealing with queries from the customer regarding the status.
Operator; Executor	The Site (depot or carrier) that is executing the load or loads that are involved in the delivery of the items.
Item Related Definitions
Job Code	A reference associated with a job or job(s). This reference is common to connected jobs, for example this would be the same on both the collection of goods and the associated delivery of the same goods. Typically this would be the transport unique reference.
SO Number	A reference associated with a job which indicates the "Sales Order Number" this job is associated with.
Customer Reference	A reference associated with a job which has been provided by and will be recognised by the customer.
External Reference	A reference associated with a job which does not match any of the existing references, usually because it has been provided by an external system.
Pallet	An alternative for 'Container'. The term pallet is used when the operation only uses portable platforms as the container for goods.
Package	An alternative for 'Container'. The term package is used when the operation only uses boxes or wrapping as containers for goods.
Package Code	A code representing the type of 'Container'.
Package Desc	A description of the type of 'Container'.
Product Code	A code which identifies what a product is.
Item	A generic term for any individual item that can be collected or delivered. An item can represent a 'Container' or a 'Product'. This can also be used as an alternative for 'Container' when the operation only treats the goods as individual items, i.e. not as identifiable products.
Service Item	An item which will be serviced by a service job. See action 'Service'.
Issue Life	The time after which an item is no longer fit for purpose.
Pack Size; Case Quantity	A product may consist of a full quantity of items, inside a pack. The Pack Size (or Case Quantity) defines the amount of this product contained in a single pack. For example, if there are 85 items to deliver, with a pack size of 24, the number of full packs is determined to be 3 (24 * 3, or 72), with the remaining (13) being 'loose' quantity. This is displayed as "3/13" on the mobile application.
UOM; Item Type	Unit of Measure; The major (case) UOM. This can optionally be displayed on the mobile device when changing product quantities.
Product Type	A classification of the product being delivered. For example, a company may deliver 7 different mortar products and 80 different concrete slab products. The Product Types may be set to "MORTAR" and "SLABS". This may be used to attach additional configuration, changing the data required when collecting or delivering these product types.
Status Definitions
Status	An indicator of how far through the processing a 'Job', 'Container' or 'Product' has progressed.
Pending	A status indicating that the processing has not yet started, but is required to be completed.
In Progress	A status indicating that processing has started but not yet finished.
Complete	A status indicating that the 'Job', 'Container' or 'Product' has been collected or delivered.
Complete (Amended)	A status indicating that the 'Job', 'Container' or 'Product' has been collected or delivered but that some changes or amendments have been made. This means that not everything that was planned to be collected or delivered was collected or delivered, some items may have been cancelled or some products may only have had some of the planned quantities collected or delivered.
Complete (Claused)	A status indicating that the processing has been finished but that a 'Clause' condition has been recorded for this item.
Claused	See 'Complete (Claused)' and action 'Clause'.
Cancelled	A status indicating that the processing of this item or job is no longer required.
Cancelled at Collection	A status indicating that the delivery of a container or product is no longer required because the associated collection of this container or product was cancelled.
Submitted	An optional status that applies only to a 'Job' and which occurs after the 'Job' has been completed. This indicates that any time and expenses information recorded for the 'Job' has been submitted back to the server and can no longer be altered.
Action Definitions
Start	An action associated with a 'Job' meaning the driver is about to start the processing of this job or jobs. This action will mark the job(s) with a status of 'In Progress'.
Arrive	A conditional action associated with a 'Job' meaning the driver has arrived at the location the goods should be collected from or delivered to.
Continue	An action associated with a 'Job' meaning the driver has previously performed the 'Start' and/or 'Arrive' action and has exited the processing screen but is now going to continue the processing.
Collect	An action associated with a specific 'Container' or a 'Product' meaning the driver has collected the 'Container' or 'Product'. This action will mark the 'Container' or 'Product' with a status of 'Complete' or 'Complete (Amended)'.
Collect Claused	An action associated with a specific 'Container' or a 'Product' meaning the driver has collected the 'Container' or 'Product' but with a condition under which the collection was accepted. This action will accept the clause condition and then mark the 'Container' or 'Product' with a status of 'Complete (Claused)'.
Deliver	An action associated with a specific 'Container' or a 'Product' meaning the driver has delivered the 'Container' or 'Product'. This action will mark the 'Container' or 'Product' with a status of 'Complete' or 'Complete (Amended)'.
Deliver Claused	An action associated with a specific 'Container' or a 'Product' meaning the driver has delivered the 'Container' or 'Product' but with a condition under which the delivery was accepted. This action will accept the clause condition and then mark the 'Container' or 'Product' with a status of 'Complete (Claused)'.
Clause	An action associated with a specific 'Container' or a 'Product' that has already been collected or delivered meaning the collection or delivery has been accepted with a condition. This action will accept the clause condition and then mark the 'Container' or 'Product' with a status of 'Complete (Claused)'.
Cancel	An action associated with a 'Job', 'Container' or 'Product' meaning the collection or delivery will not be performed for this 'Job', 'Container' or 'Product'.
Submit	An optional action which can conditionally be carried out after a 'Job' has been collection or delivered meaning that any/all required expense or time recording for this 'Job' has been completed and can be submitted back to the server.
Service	A service of a service item or items. Typically, Installation, Deinstallation or Service. The process of a service usually encompasses Pre- and Port-work checks, information gathering and diagnosis and resolution notes. Additional references (MC Refs) may also be captured.
Actioned	A general term describing completing a job. So, 'Actioned' may be used instead of 'Collected', 'Serviced', 'Delivered'.
Consolidate	The action of taking several jobs and linking them together, so they are actioned at the same time with one start, arrive and signature.
Deconsolidate	The action of taking a consolidation of jobs and breaking them down into the component jobs again.
Job Swap	The action of selecting an existing load not assigned to the user, and picking jobs to transfer onto the user's load.
Signature Capture	Usually the final action of a job, where the customer's name and signature are entered.
Other Definitions
Reason Code	A code which represents the reason that a job was cancelled or an item was cancelled or claused.
Vehicle	The vehicle used for transporting the goods.
Vehicle Checks	Also Defect Checks. A series of questions representing the results of checks intended to ensure the vehicle is in an acceptable condition.
Metrics Entry	A series of questions to capture information either at the start or end of a 'Load'.
Driver	The person performing the collections or deliveries; the user of the device/application.
Engineer	The person performing the services; the user of the device/application.
Customer	The person/company the goods are being collected from or delivered to.
Signatory	The name of the person providing a signature.
T&Cs	Terms and Conditions. The T&Cs are shown when signatures are prompted for. The text of the T&Cs are defined in the system itself.
Transfer Load	A load select from which to swap jobs to the user's load.
Base	E.g. 'Return to Base'. Typically the depot from which the driver departed.
Unplanned Ad Hoc Collection	A collection job that is created by the driver, usually after delivering to a customer.
Ad Hoc Container Entry/Scanning	The process of adding containers (items) to a job that have not been pre-advised on the job.
Completion Report	POD, POC, Service/Work Report.
Load Assignment	The action of assigning a vehicle and/or a driver to a load.
Job Assignment	The action of putting jobs onto a load.
Collection/Delivery Windows; Access Windows	Periods of time between which it is acceptable to deliver or collect from that customer. This has limited use in the system, mostly for reporting purposes.
Location/Map Terms
Lat-Longs; GPS Co-ordinates, GPS Position	Latitude and Longitude co-ordinates, specified together as a single entity, identifying the exact position of a location. There are multiple formats - CALIDUS ePOD uses decimal notation, for example "53.3490818,-2.8521498" identifies the OBS Logistics office building in Liverpool.
GPS	Global Positioning System; the satellite system used to obtain a GPS position, for use with navigation and location positioning.
Geocode; Reverse Geocode	Geocoding is the process of obtaining lat-longs from an address. Reverse Geocoding is the process obtaining an address from lat-longs.
Geofence; Geofence Break	A Geofence is a perimeter around a location. A Geofence Break occurs when a device passes through this perimeter on entry or exit from the location.

Authorised By

Barry Preece	OBS Project Manager	_____________________________
Nav Mohammed	Customer Representative	_____________________________

Anonymous

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TEST

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Contents

FUNCTIONAL OVERVIEW

Client Requirement

Additional points confirmed

Solution Overview

Scope

Impact

CONFIGURATION SET-UP

Pre-requisites

Menu Structure

Data

Pre-job T&Cs for Deliveries

Pre-job T&Cs for Collections

Implementation Advice

FUNCTIONAL DESCRIPTION

Mobile Device Changes

Mobile Device Process

New POD Report Format

TECHNICAL NOTES

Modules Changed

Table Updates

Developer Notes

Configurable POD - New GetUDFForm Function

UDF Formatting

Design considerations

Mobile Device Changes

New POD Report Format

TEST PLAN

APPENDIX A: QUOTE & DOCUMENT HISTORY

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Anonymous

Search

TEST

FUNCTIONAL OVERVIEW

Client Requirement

Additional points confirmed

Solution Overview

Scope

Impact

CONFIGURATION SET-UP

Pre-requisites

Menu Structure

Data

Pre-job T&Cs for Deliveries

Pre-job T&Cs for Collections

Implementation Advice

FUNCTIONAL DESCRIPTION

Mobile Device Changes

Mobile Device Process

New POD Report Format

TECHNICAL NOTES

Modules Changed

Table Updates

Developer Notes

Configurable POD - New GetUDFForm Function

UDF Formatting

Design considerations

Mobile Device Changes

New POD Report Format

TEST PLAN

APPENDIX A: QUOTE & DOCUMENT HISTORY

Navigation

Wiki tools

Page tools

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