Customer & Supplier Setup

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INTRODUCTION

This document describes the required screens to be used in setting up the information concerned with the Sales Order Process in the warehouse. Other guides describe the set up of company, user, warehouse, owners etc.

This is a generic guide based on the version of the CALIDUS WMS system at the time of writing.


It can also be used by clients to specify their specific data values to aid initial system set up as well as for future reference.

Note that fields marked '**' are mandatory and are needed to ensure correct set up of the system.


CUSTOMER CLASS MAINTENANCE (SOPCUCL01A)

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Field Name Description Options Generic Value
Class ** Code used to determine the type of customer (i.e. retail, wholesale etc) 4 character free text field Defined by the client
Description Description of the customer class 20 character free text field or left blank Defined by the client


CUSTOMER TYPES MAINTENANCE (WHS4010)

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Field Name Description Options Generic Value
Type ** The type of customer being delivered to 2 character free text field Defined by the client
Description The description of the customer type 30 character free text field or left blank Defined by the client


CUSTOMER PRIORITY MAINTENANCE (CASS5017)

Used for cross docking and order segregation, a priority set against a customer will determine which customers can be cross docked to.

Cus-003.PNG
Field Name Description Options Generic Value
Priority ** The priority code used 1 character free text field ‘X’
Description The description of the priority code 30 character free text field Defined by the client


CUSTOMER WIZARD - DELIVERY DETAILS (WHSORA035)

Customer Wizard - Invoice Address (WHSORA035)

Cus-004.png

Field Name Description Options Generic Value
Partner Code ** Customer code and sub code (Sub code must always be ‘001’) 10 character free text field Defined by the client
Full Name ** Full name of the customer 35 character free text field Defined by the client
Currency ** The currency code for the customer is to be invoiced in Must have been created in currency codes maintenance – LOV available Defined by the client
Address Type ** The default address type for this customer and the address number DEL – you can have multiple addresses for one customer DEL
Name ** The customer’s name 35 character free text field Defined by the client
Address ** The first two lines of the customer’s address 2 x 35 character free text field (note, 2nd line can be left blank) Defined by the client
Town ** The town the customer resides in 35 character free text field Defined by the client
Post Code ** The post code/zip code for the customer 10 character free text field Defined by the client
County The county /state for the customer 15 character free text field or left blank Defined by the client
Country The country code for the customer Must have been created in Country codes maintenance or left blank – LOV available Defined by the client
Phone No The telephone number for the customer 15 character free text field or left blank Defined by the client
EAN Reference Client specific EAN number for this customer 13 character free text field or left blank Defined by the client
Transport Charge The amount to be charged to the customer for transport 10 digit numeric field Defined by the client
Invoice Date The date the customer was last invoiced Display only N/A
Customer Creation Date The date the customer code was created Display only N/A
Last Amendment Date The date details of the customer code were changed Display only N/A
Statement Date The last statement date for the customer Display only N/A
Last Payment Date The date the customer last paid an invoice Display only N/A
Buttons
New Delivery Address Enables the user to add a new address for the customer n/a n/a
Warehouse Details Enables the user to enter warehouse specific details for the customer (not migrated) n/a n/a

Customer Wizard – Invoice Address (WHSORA035)

Cus-005.png
Field Name Description Options Generic Value
Address Type ** The default address type for this customer and the address number INV – you can have multiple addresses for one customer INV
Address ** The first two lines of the customer’s invoice address 2 x 35 character free text field (note, 2nd line can be left blank) Defined by the client
Town ** The town of the invoice address 35 character free text field Defined by the client
Post Code ** The post code/zip code for the invoice address 10 character free text field Defined by the client
County The county /state of the invoice address 15 character free text field or left blank Defined by the client
Country Code The country code of the invoice address Must have been created in Country codes maintenance or left blank – LOV available Defined by the client
Phone No The telephone number of the invoice address 15 character free text field or left blank Defined by the client
Buttons
New Invoice Address Enables the user to add an additional invoice address for the customer n/a n/a

Customer Wizard – SOP Details (WHSORA035)

Cus-006.png
Field Name Description Options Generic Value
Customer Type The customer type for this customer Must have been created in customer types maintenance Defined by the client
Part of Desp Order Determines whether an order can be despatched if the whole order is not fulfilled (not migrated) Y or N Defined by the client
Part of Desp Item Determines whether an order can be despatched if the whole product quantity is not fulfilled (not migrated) Y or N Defined by the client
Priority Code The priority code for the customer Must have been created in priority codes maintenance – LOV available Defined by the client
Payment Set The group code for the customer under which the invoice will be paid (not migrated) 1 character free text field or left blank Defined by the client
Paying Office The office name where the invoice will be paid from (not migrated) 10 character free text field or left blank Defined by the client
Paying Office Ac No. The account number for the invoicing paying office 3 character free text field or left blank Defined by the client
Package Labels Req Does this customer require packing labels Do Not Print Labels Defined by the client
Print At All Levels
Print Labels
Detail Labels Req Are packing labels required at detail level? (By stock code) Do Not Print Labels Defined by the client
Print At All Levels
Print Labels
Transport Labels Req Are transport labels required No Simplified Labels Required Defined by the client
Yes, Produce Simplified Labels
Area Manager The name of the area manager for this customer 4 character free text field or left blank Defined by the client
Special Pack Msg Id The id code for a message that is to be produced at packing 6 character free text field or left blank Defined by the client
Weekly Invoicing Does the customer require invoicing? (not migrated) Y or N Defined by the client
Vat Applied Is V.A.T to be applied to the customer’s invoices? (not migrated) Y or N Defined by the client
Automatic Charge Code If an automatic charge is to be applied to the invoice, what is the code for this charge 5 character free text field or left blank Defined by the client
Customer POD Req Does the customer require a POD Y or N Defined by the client
Depot POD Required Does the customer require an additional depot POD (not migrated) Y or N Defined by the client
Only Accept Complete Back Order If backordering is used, will the customer only receive orders that completely fulfilled (not migrated) Y or N Defined by the client
EDI Identifier The code that will be used to identify this customer on EDI flows (not migrated) 11 character free text field or left blank Defined by the client
Prevent Ordering If set to ‘Y’, orders will not be able to be raised against this customer Y or N Defined by the client
Client Account Code 1 An account number for the customer which will be produced on outbound documentation 10 character free text field or left blank Defined by the client
Client Account Code 2 An additional account number for the customer which will be produced on outbound documentation 10 character free text field or left blank Defined by the client
SSCC No. Required Are SSCC numbers to be used for this customer Y or N Defined by the client
Last Order Date The date an order was last raised for this customer Display only N/A
Repalletise Do orders need to be repalletised for this customer Y or N Defined by the client

Customer Wizard – Customer Restrictions (WHSORA035)

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Field Name Description Options Generic Value
Picking Note Text 1-6 Text entered here will be produced on the picking list 6 x 40 character free text fields or left blank Defined by the client
Despatch Note Text 1-10 Text entered here will be produced on the delivery note 10 x 40 character free text fields or left blank Defined by the client

Warehouse

Cus-008.png
Field Name Description Options Generic Value
Fast Dial
Region Code
Out of Rotation Flag No, Yes Yes
Salesman
Sales Territory
Sales Area
Contact
Post Code/Region Flag
Delivery Mode Direct, Trunk Direct
Despatch Code
Direct Route
Trunk Route Code

Tariff/Charges

Cus-009.png
Field Name Description Options Generic Value
Tariff Zone
Carrier Code

Handling Charges

Cus-010.png
Field Name Description Options Generic Value
Product Code
Handling Charge

Vehicle Restrictions

Cus-011.png
Field Name Description Options Generic Value
Vehicle Type
Restriction Text

Picking/Delivery

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Field Name Description Options Generic Value
Owner The owner. Display only
Reference Any reference
Picking Instructions if entered will appear on the pick note for that customer.
Delivery Instructions if entered will appear on the despatch note for that customer.

Note Note: Not all pick note and despatch note formats will display instructions.


SUPPLIER CLASS MAINTENANCE (PLGSPCL01A)

Cus-013.PNG
Field Name Description Options Generic Value
Code ** The code for the supplier class 4 character free text field Defined by the client
Description ** The description for the supplier class code 20 character free text field Defined by the client


SUPPLIER WIZARD - SUPPLIER DETAILS (WHSORA045)

WHSORA045.png
Field Name Description Options Generic Value
Ledger Code ** The ledger code the system uses to define which information can be used PL1 PL1
Short Name An abbreviated version of the customer name 10 character free text field or left blank Defined by the client
Supplier Type ** The type of supplier this is. (Note, no maintenance screen has yet been created for this – so an Aptean staff member will have to create this using SQL) Must have been created in supplier types – LOV available Defined by the client
Supplier Class ** The class of supplier this supplier is grouped under. Must have been created in supplier class maintenance – LOV available Defined by the client
Currency ** The currency code for this supplier Must have been created in currency codes maintenance – LOV available Defined by the client
Tax No The VAT number for the supplier 20 character free text field or left blank Blank
Cust Ledger/Customer The default customer code for this supplier (note, the ledger code always needs to be prefixed) SL1/Customer code – customer must have been created in customer wizard – LOV available SL1/Defined by the client
Settle Method The frequency in which the supplier will settle their invoices (not migrated) Month, Day N/A
Settle Days The number of days before an invoice needs to be settled (not migrated) 4 digit numerical field N/A
Bonded Flag Determines whether a supplier is bonded or not (not migrated) Y or N N/A
SSCC Control Flag Determines whether this supplier requires SSCC labels 0 – SSCC are Optional Defined by the client
M – SSCC are Mandatory
Invoice Required Determines whether an inbound commercial invoice will be required for the supplier (client specific) No Comm Inv Required No Comm Inv Required
Comm Inv Required Std Rec Only
Comm Inv Required All Rec
Dispute Code ** The code used for disputing an invoice (not migrated) 1 character free text field 0
Payment Set The payment group for the supplier (not migrated) 1 character free text field or left blank Blank
Buyer The buyer code for the supplier (not migrated) 4 character free text field or left blank Blank
Discount Days The number of days the discount will be valid for (not migrated) - will default to 1 3 digit numerical field or left blank Blank
Discount % The Discount percentage to be applied to the invoice (not migrated) - will default to 0.00 7 digit numerical field or left blank 0
Credit Amount The amount of credit this supplier has on an invoice (not migrated) – will default to 0.00 0 – 99999999.99 0
Credit Limit The amount of credit limit this supplier can have (not migrated) – will default to 0.00 0 – 99999999.99 0
Balance The current invoice balance for this supplier Display only N/A
Turnover The turnover balance for this supplier Display only N/A
Approved Supplier Is this supplier approved? (not migrated) Y or N or left blank Blank
Duplicate Advice Note No Does the supplier allow duplicate advice note numbers at receipt? Y or N Defined by the client
Date Created The date the supplier was created Display only N/A
Amendment Date The date the supplier details were last changed Display only N/A
Date Last Invoice The date the supplier was last invoiced Display only N/A
Date Last Payment The date the supplier last paid an invoice Display only N/A
Date Last PO The date the supplier last raised a purchase order Display only N/A
Date Last GR The date a receipt was last raised for this supplier Display only N/A

Supplier Wizard – Further Details (WHSORA045)

WHSORA045-Details.png
Field Name Description Options Generic Value
Normal Order Method ** The method by which orders will be raised (not migrated) – will default to EDI EDI, Post, Fax, Telex EDI
Normal Payment Method The method by which the supplier will pay invoices (not migrated) – will default to Cheque Cheque, BACS, Credit Transfer Cheque
Transfer Threshold The maximum value before an invoice can be transferred (not migrated) – will default to 0.00 0 – 99999999.99 0
Delivery Warehouse The warehouse the supplier will default to (not migrated) Must have been created in warehouse maintenance or left blank – LOV available Blank
Own Transport Does this supplier have their own transport (not migrated) – will default to Yes Y or N Yes
Report Frequency The frequency in which reports are produced, If set to Day, the days they are to be produced on (not migrated) – will default to Week Day Week
Week
Month
Invoice Frequency The frequency in which invoices are to be produced (not migrated) – will default to Weekly Daily Weekly
Weekly
Monthly
COO Days Retention The number of days stock will be stored under this supplier before moving to another supplier (not migrated) 3 digit numerical field or left blank Blank
Bank Sort Code The bank sort code for this supplier 6 character free text field or left blank Blank
Bank Account No The bank account number for this supplier 15 character free text field or left blank Blank
Swift Account No An account number for the Swift carrier account number (client specific) 8 character free text field or left blank Blank
Intl Bank Code The international bank code for the supplier 35 character free text field or left blank Blank
Bank Name The Bank Name for the supplier 15 character free text field or left blank Defined by the client
Address The Bank address for the supplier 35 character free text field or left blank Defined by the client
Routing Code The route code for the supplier 35 character free text field or left blank Defined by the client
EDI Output The method by which the edi output will be produced (not migrated) – will default to Both Autofax Both
Both
Edi
File
None
Print
Base Balance The base value balance for this supplier (not migrated) Display only N/A
Last Year Sales The amount of sales for last year (not migrated) – will default to 0.00 0 – 9999999.99 0
Agreed Max Level Does this supplier have an agreed maximum credit limit (not migrated) Y or N or left blank Blank
Head Office A/C The head office account number for the supplier (not migrated) 10 character free text field or left blank Blank
Pallet Reg A/C The registration account number for the supplier’s pallet account (not migrated) 10 character free text field or left blank Blank
EAN/UCC Code The EAN code for the supplier 10 character free text field or left blank Defined by the client

Supplier Wizard – Buyer Address (WHSORA045)

WHSORA045-Buyer.png
Field Name Description Options Generic Value
Address Type ** The default address type for this customer and the address number BYR – you can have multiple addresses for one customer BYR
Name ** The supplier’s name 35 character free text field Defined by the client
Address Code The unique address identifier given by the WMS Display only N/A
Address ** The first three lines of the customer’s invoice address 3 x 35 character free text field (note, 2nd and 3rd line can be left blank) Defined by the client
Town ** The town of the invoice address 35 character free text field Defined by the client
Post Code ** The post code/zip code for the invoice address 10 character free text field Defined by the client
County The county /state of the invoice address 15 character free text field or left blank Defined by the client
Country The country code of the invoice address Must have been created in Country codes maintenance or left blank – LOV available Defined by the client
Buttons
New Buyer Address Enables the user to add an additional buyer address

Supplier Wizard – Payment Address (WHSORA045)

WHSORA045-Payment.png
Field Name Description Options Generic Value
Address Type ** The default address type for this customer and the address number PAY – you can have multiple addresses for one customer PAY
Name ** The supplier’s name to be paid to 35 character free text field Defined by the client
Address Code The unique address identifier given by the WMS Display only N/A
Address ** The first three lines of the supplier’s invoice address 3 x 35 character free text field (note, 2nd and 3rd line can be left blank) Defined by the client
Town ** The town of the invoice address 35 character free text field Defined by the client
Post Code ** The post code/zip code for the invoice address 10 character free text field Defined by the client
County The county /state of the invoice address 15 character free text field or left blank Defined by the client
Country The country code of the invoice address Must have been created in Country codes maintenance or left blank – LOV available Defined by the client
Phone No The telephone number of the invoice address 15 character free text field or left blank Defined by the client
Buttons
New Payment Address Enables the user to add an additional payment address