FAQ

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TMS Frequently Asked Questions


How can I select what can be seen on screens?


What criteria can I use to find orders?


What do the order statuses mean?


How can I Rebook an Order?


How can I add additional References to an Order?


How can I see the Revenue generated against an order?


How can I see the trips on which an order is scheduled?


How do I manually create a new trip?


How do I assign resources to a trip?


How do I put an order onto a trip that has already been created?


How do I check that everything is OK on a trip?


How do I force the system to manually recalculate distances and times?


How do I set or reset a trip status?


How do I manipulate a trip?


How to I change the order of stops on a trip?


How do I merge trips together?


How do I split a trip into smaller trips?


How do I delete a trip I don't want anymore?


How do I add a stop to a trip?


How do I over-ride the calculated stop times?


How do I remove orders from a trip?


How do I change order details when the order is already on a trip?


How do I transfer orders from 1 trip to another?


How do I move an unscheduled order to a new schedule?


How do I manually cross-dock an order between depots?


How do I Pass a Depot Trip to Another Depot or Carrier?


How do I change a driver on a trip?

How do I set up a new user?


How do I edit a user?


How do I change a user password?


How do I assign screens or functions to a user?